Overall rating
3.8
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
November 19, 2018

Was having a difficult time in learning how to use the app. Had great customer service experience using support chat. Staff was super friendly, understanding and patient.

M&M Merchandisers
United States
About 2 years using the app
Edited January 23, 2017

I had a laundry list of complaints and mind you this is mostly because I am a power user, but they contacted me immediately to find a solution. So now rather than having 7 issues there sre only 3, if you are a power user looking for a catalog that appears high-end....but it's free! Other services are $100 a month or I pay for Sketchup and take weeks to hand build it muyself. Great app for the price!
1) You can not remove items from a collection. I now have a discontinued product on the page I can not remove without going in and making a custom collection specifically for the catalog.
2) Choosing to show the product title means nothing. It shows two words....who has two word titles for a product?! I again would have to go in and make a custom collection somehow describing all of my products with two words....not happy.
3) Page numbers are offset and sit in the center of a white break which theoretically should be the space between where the page number and the break to the description of the page :/ awkward.

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update: 1/17
The app was deleted and I have no idea why. I was told I would get the service for free since I spent a lot of time assisting with their issues and also since they began charging for the service so I just lost my catalogs and had to completely rebuild.

Hammers Heels
United States
About 1 year using the app
February 16, 2021

This app helps me a lot because it allows me to send wholesale catalog to my B2B customers. The best part of this catalogs is that I can make them shoppable with different discounts (only by duplicating them and then set a different discount for each one). Also I made a Pre-Sale catalog that allowed me to sell items that were programmed for a later date, this activated the FOMO factor which led to more sales. I couldn't do it without the customer service of this app, Nayla and Matias really helped me to create beautiful pdf catalogs. The customer service of Zination is the super friendly, helpful and has a lot of patience.

Nicola Joyeria
Costa Rica
About 1 month using the app
June 8, 2015

beautiful templates. you can customize it more than other apps. the biggest problem is that it doesn't save the info when you are editing the brochure. I was sending out a clearance catalog and I had to update all the pricing info on the brochure... It took me almost an hour to create the brochure that I wanted. I checked it, edited it, and rechecked it. the info kept deleting and even wiped out all my product description information! after messing around with it and changing templates 3 times I thought I finally got the program to save all the updated pricing and product description that I needed. I sent it out as a email blast to my 2500 customers and my sales rep told me that 50% of the info was wrong and it basically made me look like a joke, FRUSTRATING app. If it can't save the info I need it's wrothless. If it keeps wiping out my product description every time I save an info it's even more worthless. I just wasted 5 days of my life on this app.

Kor Home
United States
About 1 year using the app
December 3, 2014

GREAT CUSTOMER SERVICE. OUR COMPANY JUST LOVES THE SUPPORT AND ALL THE GREAT CATALOGS YOUR ABLE TO CREATE. A MUST HAVE APP!

Tenille's Boutique
United States
About 1 month using the app
October 4, 2022

After lots of research ZINation looked to be the best value Shopify > PDF catalogue builder out there. While it is not the finished article yet, their friendly team are more than happy to help and have even offered to develop areas of the app based on our recommendations! It is a powerful tool if you have 1000s of online products. You can easily set up a shoppable catalogue with a clean/simple layout. I have also uploaded some simple 'Rocksax brand' borders to give the catalogue a hint of our DNA. If you wish to add many layers of design to a page the builder isn't great at that but there is nothing stopping you simply uploading a file made in Photoshop/Illustrator/InDesign etc... So far, very impressed with how ZINation has helped streamline our business. The added feature of creating a price list and order form from the catalogue is very neat too!

Rocksax - Official Music Merchandise
United Kingdom
29 days using the app
November 24, 2014

I have to say "I'm Impressed" This app is great! creating a catalog or Flyer that you can print, Share or embed on your site makes marketing your Business a whole lot easier. The Quality of the Catalog is just amazing.
This app is truly a must have for any business large or Small.
If for any reason you need assistance, The support team responds quickly and they are Knowledgeable and wonderful to deal with.
This is truly a must have App!

Home Goods Galore
United States
29 days using the app
August 12, 2017

Amazing app and prompt customer service + fair plans price. I recommend it.

Missandtrendy
Spain
28 days using the app
December 5, 2019

I've tried a few catalog apps and I found this one to be the easiest to use and sync to changes. A few times the photos didn't show up when I resynced but I reached out to the developer and they fixed it quickly.

Crimson and Clover Studio
United States
Over 1 year using the app
October 30, 2017

Great app to make a catalog - sued the one time for 19.99 and had a full catalog to share!

Bol Productions
United States
21 days using the app