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Excellent detailed assistance from David. Amazing knowledge base. Great product. Thank you so much!
I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.
Hello!
I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side.
As we can check for the support tickets, there is nothing pending to solve.
We'd love to hear from you, start all over again and help you using our App! We can do it together.
Thanks,
ZINation support team.
I recommand this App.
Very quick and helpful support.
Easy to generate and customize a catalog with your Shopify products.
Many hours saved vs. the old fashioned way to build a Pdf catalog.
Relevant for both retail AND wholesale businesses.
Great Customer Support From Dave.
The Catalogs are Really beautiful and easy to create.
Before I create a Catalog here I download a bunch of other app from the Store, and Honestly this is the easiest and more professional looking Catalog Apps I could check in the Store.
This app has more glitches than an android flip phone. it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The best catalog app, congratulations
I had a problem after using this app not often enough! I hadn't deleted old catalogs and Matias was able to help online... up and running again without losing all my own input and fine tuning on my newest catalog. Quite happy and glad got my answers. I was so annoyed that I couldn't publish... but all solved now.
The Customer Service team has been incredible -- this was my first time creating a catalog, and it was great to have the Live Chat feature so they could help me with my questions. And the few technical glitches I had (because of unique color names), were taken care of quickly so I could finish up the project. Many thanks!
Was having a difficult time in learning how to use the app. Had great customer service experience using support chat. Staff was super friendly, understanding and patient.
I had a laundry list of complaints and mind you this is mostly because I am a power user, but they contacted me immediately to find a solution. So now rather than having 7 issues there sre only 3, if you are a power user looking for a catalog that appears high-end....but it's free! Other services are $100 a month or I pay for Sketchup and take weeks to hand build it muyself. Great app for the price!
1) You can not remove items from a collection. I now have a discontinued product on the page I can not remove without going in and making a custom collection specifically for the catalog.
2) Choosing to show the product title means nothing. It shows two words....who has two word titles for a product?! I again would have to go in and make a custom collection somehow describing all of my products with two words....not happy.
3) Page numbers are offset and sit in the center of a white break which theoretically should be the space between where the page number and the break to the description of the page :/ awkward.
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update: 1/17
The app was deleted and I have no idea why. I was told I would get the service for free since I spent a lot of time assisting with their issues and also since they began charging for the service so I just lost my catalogs and had to completely rebuild.