Overall rating
3.8
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
Edited April 29, 2019

I had originally submitted a great review when I first signed on to this app. Customer service was excellent and they were very responsive. Over time, however, it became days before I heard from anyone and an issue I was having with my catalog, i.e., the simple step of being able to align the actual price with the word price and the ability to add enough text to the template to describe the product, was so difficult and numerous communications with the company and promises that they would fix this issue resulted in nothing. I finally decided to quit this app so that I no longer had to be charged their monthly fee. I can pay less to have my printer create a beautiful catalog that has everything lined up and looking professional than I did with this app.

ArtiSun Bath
United States
7 months using the app
March 5, 2020

Zero if I could..... Seriously, dont fall for this crap.... The reviews are fake.... The Functionality, useablility, codeability is not finished.. feels like it's in beta. I can confirm that it's not written by people with English as their first language and even the damn buttons for toggle are back-to-front. Itll take your day by the horns & shove it up ur own butt! Thats my feels at the moment......

Just wasted massive amounts of time trying to persevere with this app but enough is enough. Please, for the sake of your sanity & your back pocket.... Find something else!!!!!

Refract Car Care Products Australia
Australia
7 months using the app
May 28, 2021

Best app for your business to easily make a catalog. Wonderful staff who helped me quickly when I needed it
Best regards Wanja

Partyshoppen
Sweden
19 days using the app
October 11, 2017

Really handy connecting with Shopify to plug in products, but app is not flexible to work with at all. Wish it had more features like just being able to drag to move products and adding graphics instead of only products. Without these everything take much more time.

Dave was great for support and helped me figure out some ways around things!!! Thanks, Dave!

Prettyhunter Com
United States
12 months using the app
September 10, 2022

The catalogs are deconfigured by themselves, they lose the discounts that you apply, the cover images are lost and the worst thing is that the catalog disappears, I invested advertising to spread them and I was left hanging, the support is bad since they do not solve and they do not have clear proposals to such lacks errors, I do not recommend it, they waste their time and money

Moreka Shop
Mexico
4 months using the app
ZINation replied October 11, 2022

Dear, Eduardo.

We apologize for the early inconvenience that you had with our app, and we appreciated having the chance to work with you to resolve this situation. Let us know if the solution we provided to you is now working fully to your satisfaction.
Providing a great customer experience is very important to us, and we are sorry that you had that initial challenge. Hopefully, you can modify this review.

Sincerely,
ZINation Team.

February 27, 2017

Need a catalog? Want outstanding support? Get this App.

I installed it this weekend. I created 2 * 15 pages catalog. I have no programming knowledge. This app is like kids play. Easy to Edit, Easy to Create, Easy to Download in PDF.

Then, you see the power behind this catalog. Clients clicks that beautiful product and WHAM, redirected to your site product!

All happy, I get an email next day. David from Zination, can I call you on Monday. Sure I thought. Nice courtesy call.

He spent an hour on phone with me. Threw zoom, showed me on my computer how to use the entire thing. Answered my question. Nothing like I've seen before. Outstanding customer support.

Thanks David and your entire team. You guy's are devoted to your amazing product and go beyond standards to support your wonderful app.

Get yours now I say!
Stephan T.
www.trinitysanddamians.com

Trinitys Damians Collection
Canada
10 days using the app
May 19, 2017

Thank you so much for the free tried. It looks amazing.

Jkestore
United States
9 days using the app
October 11, 2017

Great support and functionality across the application.

Dux Sports
United States
8 days using the app
May 10, 2016

You need the paid version to utilize it properly

Fifty Shades Of Grey
United States
4 months using the app
October 11, 2017

Just started using the app. Super easy to use! Great Customer Service! Thanks!

Surf Turf Golf
United States
3 days using the app