Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly boost average order value and revenue, with reported increases between 10% to 50%. It's praised for its user-friendly interface, high customization, and reliable performance across different browsers. Features like post-purchase up/down-sell and pre-purchase upsell are particularly appreciated for their impact on sales. The customer support is noted for their responsiveness and helpfulness, even on weekends. Additionally, the app provides training and content to help merchants maximize their sales.

April 8, 2024

Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc.

The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004.

The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.

EPIKO
Sweden
14 days using the app
Zipify Apps replied April 16, 2024

We're sorry to hear that OCU wasn't a good fit for your needs. We're constantly working to improve and expand our compatibility with platforms like Klarna. Shopify currently handles data tokenization, and while not all payment processors are currently supported, we're working on expanding our capabilities in the future.

As for UI feedback, our Development team puts a lot of effort into creating a user-friendly interface for our diverse user base of 10,000+ users. We understand that preferences vary, and we're disappointed to hear that our UI didn't meet your expectations.

Our Support team is here to assist you, and we'll be sure to follow up when Klarna compatibility is available. If you have any further questions or concerns, please don't hesitate to reach out.

-Team Zipify

January 24, 2024

The team at OCU have been really great. I was having trouble with my funnels and how OCU worked, but they gave me detailed explanations which really helped.

Shop Lily Zante Books
United Kingdom
About 1 month using the app
Zipify Apps replied January 31, 2024

Hey Shop Lily Zante Books,

Thank you for your review. We're glad to hear you were able to resolve your issues. Let us know if you ever need anything, we're always here to help!

-Team Zipify

March 1, 2024

Fast and helpful support by Jared.

Thank you!

Lucia Avenue
United States
2 months using the app
Zipify Apps replied March 6, 2024

Hey Lucia Avenue! Thank you for taking the time to leave us a review. We're so stoked to hear that Jared provided fast and helpful support. If you need anything else, please reach out.

- Team Zipify

December 7, 2023

Once again, the One Click Upsell team has helped me fix my own mistake in a matter of minutes. Love these guys!

Indie Beauty Market
United States
About 3 years using the app
Zipify Apps replied December 13, 2023

Hey Indie Beauty Market! Thank you for taking the time to leave us a review. We're always happy to help, that's what we're here for. We love you, too! If you need anything else, please do not hesitate to reach out.

- Team Zipify

February 22, 2024

Just started using ... really enjoy the functionality. Super easy to set up. Setup service has been super helpful. Looking forward to using this app with our store - sure it will help us with upsell conversion rate.

If I had some constructive feedback, I'd love to see them make the cross-sell product pictures larger on the product page ... right now they are too small to be truly functional, but hopefully this is something they have in the works.

Thanks! SG

Dingle Dangle Baby USA
United States
About 3 hours using the app
Zipify Apps replied February 28, 2024

Hey Dingle Dangle Baby USA,

Thank you for taking the time to leave us a review! Stoked to hear the setup was easy and looking forward to your conversion rates soaring! We appreciate the constructive feedback and have shared it with our development team. We are constantly iterating on OCU and releasing new features/updates and feedback like yours goes a long way in our future releases. If you need anything, please do not hesitate to reach out to our support team.

- Team Zipify

January 29, 2024

The best upsell app in the entire Shopify app store.

Doggykingdom
Austria
About 3 years using the app
Zipify Apps replied January 31, 2024

Hey Doggy Kingdom,

Thanks for taking the time to leave us a review. We hope you have a 5 star day!

-Team Zipify

December 20, 2023

so far the app has created revenue we did not have. To get the sales, we discounted products, but it is a win over all. It's cash flow you would not have had otherwise and you have created happy customers. We are very close, but have not broke through to the second price tier which is not fairly balanced. $1000 in sales will result in an 11% commission (monthly fee plus 1%), vs. $9,999 in sales will be a 2% commission. a very wide window that may bite us if we can not quickly scale and hover just above the $1000 upsale range. I may revisit this review at that price point.

Copeland
United States
About 2 months using the app
Zipify Apps replied December 27, 2023

Hey Copeland!
Thank you for taking the time to leave us a review. We appreciate your feedback. We strive to make OCU users happy, and are stoked to hear that you are happy AND your revenue has increased. Our customer support team is available to assist with any questions or concerns you may have regarding the tiered pricing. Please reach out to us so we can do our best to ease your apprehensions. We hope you have a 5 star day and look forward to celebrating your continued success.

-Team Zipify

February 6, 2024

Fantastic app. Easy to use and the best ever support team! Highly recommended.

In Shape Mommy
Australia
4 months using the app
Zipify Apps replied February 14, 2024

Hey In Shape Mommy,
Thank you for your review + recommendation, we're always around if you need anything else and will pass along your compliment to our support team!

-Team Zipify

March 8, 2024

All of the support staff are unbelievably experienced and helpful - especially Tasha! Great App and Exceptional Support Staff :)

Core3Vitality
United Kingdom
10 days using the app
Zipify Apps replied March 20, 2024

Hey Core3Vitality. Thanks for leaving us a review. Tasha is the BEST and we'll be sure to let her know how much you appreciate her help. Stoked to her you're loving the app. If you need anything, please don't hesitate to reach out.

- Team Zipify

November 22, 2023

Great App, Great Service. The only real complaint is that the app can be a LITTLE buggy at times. Once you learn how to navigate them...its workable. But, i cant say enough about their service.

Jerky.com
United States
Over 2 years using the app
Zipify Apps replied November 30, 2023

Hey Jerky.com! Thank you for leaving us a review. If you encounter any issues moving forward, please reach out to our support team. We're stoked to have you on board.

- Team Zipify