Reviews (421)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for significantly boosting average order values and revenue, often seeing immediate financial improvements after installation. It features a user-friendly interface with customizable upsell funnels such as pre-purchase, post-purchase, and thank-you page options, seamlessly integrating with Shopify. The app is noted for its ease of use, even for those with limited technical skills, and its effective sales-boosting capabilities. Customer support is frequently highlighted as responsive and helpful, assisting merchants in optimizing their sales strategies. Additionally, the app provides valuable analytics and educational content, enhancing the shopping experience and fitting various brand aesthetics.

November 11, 2020

This app is a must for anyone in the E-Commerce space. A great app to build your AOV and great customer support. You won't regret it.

Casa & Glam
India
23 days using the app
February 15, 2022

OCU is rigid and expensive. Having to completely rethink our checkout. Doesn't convert nearly as well as the clickfunnels checkout on cold traffic.

AgelessLX
United States
Over 1 year using the app
Zipify Apps replied February 16, 2022

Hey AgelessLX sorry to hear you're not happy with your experience so far. I would like to point out that OCU doesn't control the checkout, Shopify does. We only show offers prior to and after the checkout. We have numerous reports from users that their Shopify checkout with OCU out-converts Clickfunnels by quite a bit. If you'd like to have the team look into your specific situation to see if we can help get those numbers up please reach out so we can help! :)
-Team Zipify

February 6, 2021

What a great app with an excellent live support! Appreciate their help in answering all my question. Thank you.

MyLuxurySmoker
Malaysia
22 days using the app
Zipify Apps replied February 8, 2021

MyLuxurySmoker thank you for taking the time to review OCU. We are stoked that you're enjoying the app and our awesome support team was able to help you get the answers you needed. If anything comes up, please just reach out!
-Team Zipify

May 22, 2023

An excellent application, apart from the fact that you can use it to make a lot of money, they also have outstanding customer service
Highly recommend

zonziti™
Israel
21 days using the app
Zipify Apps replied May 24, 2023

Thank you for the review and recommendation, zonziti! We're delighted to hear you find OCU useful and our Customer Support outstanding! If you need help with anything, please don't hesitate to reach out!
-Team Zipify

July 21, 2021

Love this app as an add on with the Zipify Pages app! It's like Clickfunnels for Shopify - amazing! The only thing is I wish we were able to modify the checkout page like in the older Legacy version... Hopefully, they'll bring that back!

ABC PERFORMANCE SUPPLEMENTS
United States
Over 1 year using the app
Zipify Apps replied July 26, 2021

Hey ABC Performance! Thanks for the honest review! Unfortuantely the limitations you're seeing on the checkout page are enforced by Shopify to streamline the checkout process across all apps. If they ever open it up to give folks like you more flexibility, we'll definitely add it in! Good to have you onboard! If you need anything just reach out.
-Team Zipify

April 18, 2023

So far, so good! Great customer service and already generating sales. Keep it up, guys! We appreciate this app.

Free the Ocean
United States
19 days using the app
Zipify Apps replied April 19, 2023

Hey, Free the Ocean! Thanks for the stellar review and feedback! We appreciate you and we're stoked to hear that you are having a good experience generating sales so far with OCU. We promise to keep it up and hope you do, too! Our Customer Service is definitely awesome and if you ever need anything please reach out -- they'll be ready to help!
-Team Zipify

May 20, 2022

Its tough to wrap your head around but when you get it the app rules. only wish is they had chat to help customers. thank you!

The Good Tee
Canada
Over 1 year using the app
Zipify Apps replied May 20, 2022

Hey Good Tee! Thanks for the review. We do have in app chat support. Just click on the blue chat icon in the lower right hand side of your screen. Please reach out if you need anything!
-Team Zipify

June 6, 2022

Customer service is excellent. Would like to see more options to customize colors, buttons. Would def recommend overall

TrumpTrendz
United States
About 1 year using the app
Zipify Apps replied June 17, 2022

Hey TrumpTrendz thanks for the honest review! Glad to hear for the most part OCU is working for you. As Shopify allows for more options via their api we use, we'll roll out new features. Check back soon. If you need anything, please reach out!
-Team Zipify

Edited August 24, 2021

I change my mind, this app is brilliant. Easy money for Jam. I thought I had issues with it hitting selected clients and tech support sorted it for me.

Seratoniq
Australia
16 days using the app
Zipify Apps replied August 24, 2021

Hey Seratoniq thanks for the honest review. Please reach out to our support team in app or by emailing help@zipify.com. We've been trying to get ahold of you to help figure out the problem and applicable solution. From what we can see on our end some key settings weren't enabled with Paypal, but once we do that you should be good to start showing upsell offers to those using Paypal. Look forward to talking more about this to get it resolved!
-Team Zipify

December 23, 2022

The Zipify One Click Upsell (OCU) app is a decent choice for individuals seeking an upsell solution, but it, unfortunately, falls short with its very apparent glitching on upsells and downsells and difficulty integrating with ALL conversation pixel tracking solutions. For this reason, I would not be comfortable recommending the Zipify OCU app as a viable solution to anyone. Although there may be benefits, the lack of integration with conversion pixel tracking is simply too restrictive and a major disadvantage. Prospective customers should seek out other methods that better suit their needs.

Barton Watch Bands
United States
About 1 year using the app
Zipify Apps replied December 28, 2022

Hi Barton Watch Bands. Steve here, Customer Service Manager with Zipify.com. I do sympathize with the tracking script issues you experienced. Our support was not clear enough that Post-Purchase tracking scripts are not something we're normally able to support and we had attempted to go above & beyond our normal level of tracking script support. Shopify in kind doesn't offer support for these Post-Purchase scripts and recommends the Shopify Community or hiring a Shopify Expert if in need of assistance. I sincerely apologize that we have not been able to get the scripts to work for you. I want to be clear that the concerns you have are with the Post-Purchase tracking. For natively integrated tracking, there are no known issues and everything should be working correctly. I'm happy to post to the Shopify community for you and see if we can find other merchants that have been able to resolve similar issues. Shopify has also expressed to me that they will be more inclined to look into issues if they see interest from merchants in the Community. While I don't have an immediate solution to the post-purchase tracking I would like to offer a call with you to discuss your concerns and see what OCU could do to help you move forward. If you have found a suitable solution for your business please let me know. Currently, my understanding is all post-purchase apps are unable to provide these tracking scripts. I would really like to be able to offer this to our customers in the future. I'd really like a chance to discuss this! Please check your email for a link to schedule a call with us. I'm happy to offer a trial period if you do decide to try our app again now or in the future. We have a lot to offer and we will use your feedback to improve our support.

Kind regards,
Steve & Team Zipify