Reviews (427)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features that boost average order values and revenue. It's easy to set up and use, with an intuitive interface and flexible configuration options for Pre-Purchase, Post-Purchase, and Thank You page funnels. The app integrates seamlessly with Shopify and is supported by responsive, helpful customer service that enhances user understanding and issue resolution.

November 3, 2021

Excelente aplicación muy fácil de aplicar a la tienda y con un muy buen retorno sobre la inversión, súper recomendada. Además tienen un gran servicio al cliente.

Purezzanatural.com
Colombia
About 1 month using the app
Zipify Apps replied November 5, 2021

Hey Purezzanatural.com! Thanks for the great review. I used Google translate to fully understand what you wrote, and we greatly appreciate that OCU is working well for you and it's been easy to install and use. If you need anything please reach out!
-Team Zipify

September 5, 2021

Instant AOV boost and very responsive customer service. Not through my trial yet and I've got $260 more in sales thanks to OCU!

Urban Worm Company
United States
About 1 month using the app
Zipify Apps replied September 13, 2021

Hey Urban Worm Company, this is great news! Thanks for giving us a shot. Glad to see it's working. If you need anything please reach out!
-Team Zipify

December 22, 2022

This is a highly recommended app for every Shopify Store. It was very easy to setup and once I did we had our first sales! Customer service is great too! They wanted to make sure that my Store was up and running well with the funnels I created. They answered all my questions and I am happy I did choose Zipify OCU.

My Land
United States
30 days using the app
Zipify Apps replied December 28, 2022

Hey My Land! We are happy you chose OCU, too! Stoked to hear setup was easy and sales started immediately. Also happy that you had a great experience with our support team. Thank you so much for leaving us a review and for the recommendation. If you need anything, please reach out.
- Team Zipify

November 6, 2020

Legacy OCU user just migrated to Native, the app is super fast and provides both pre and post purchase upsells, with a very reasonable monthly subscription cost. This app does everything it can at the moment and looks like it will do even more once limitations from Shopify API are removed.

Home Gym Bundle
United States
29 days using the app
June 9, 2023

One Click Upsell stands head and shoulders above other upselling apps with its intuitive interface and precision-driven sales recommendations, seamlessly boosting the average order value. Its unparalleled customization and effective analytics tools bring an enriching and valuable experience to any Shopify store.

Brightly
United States
27 days using the app
Zipify Apps replied June 14, 2023

Wow, Brightly! Thanks for the amazing review! We're stoked to know you find OneClick Upsell head and shoulders above the rest and that you find our interface so intuitive! We pride ourselves on curating OCU to fit our merchants' needs! If you ever need help with anything, please reach out to our amazing Customer Support Team!
-Team Zipify

November 4, 2020

One Click Upsell is the single best AOV booster we have ever come across. Now that they are on the Shopify app store I can finally write a review! We have been using it for 2 years. Our stats speak for themself: In our main store we have made an extra £188,538.80. In case you aren't familiar with the app, this is revenue on top of our original orders, AKA upsell revenue/revenue we would have missed out on. We saw an average of £2.72 increase in cart value across the board. Our AOV before OCU is around £32, so that comes in at almost a 10% increase in average order value. All in all we see an average of a 18% conversion rate on our post purchase upsells, which is phenomenal. Oh, and they also have the best customer service I have come across. Always get a reponse within a reasonable timeframe. I see that they are offering a 30 day free trial just now. If you want my advice, it's definitely worth a shot! It's changed our business.

Lola's Lashes
United Kingdom
27 days using the app
Edited October 15, 2024

After giving this app a second try a lot of the bugs we were experiencing have been resolved and the app is working well. Their support has been great and I am happy to use this app for upsells.

Rapid Flow
Portugal
26 days using the app
Zipify Apps replied August 9, 2023

We want to personally address both the issue you raised and your support experience.

After thoroughly investigating the pop-up blocking concerns and reviewing your interactions with our support team, it’s evident that we didn’t meet our usual support standards, and we apologize for any frustration this may have caused. We’re taking immediate steps to retrain the support team members involved to ensure such lapses are avoided in the future.

Regarding Chrome iOS blocking OneClickUpsell pop-up offers, we'd like to clarify that our technology doesn’t fall under traditional pop-ups and is designed to work seamlessly with web browsers. Our offers are not susceptible to blocking. We’ve conducted thorough tests with native Chrome pop-up blockers and third-party tools to reaffirm this. If you encounter the offer displaying only once during testing, this is due to a deliberate feature that allows merchants to control when the pop-up appears for shoppers.

For efficient testing, we suggest using a private browsing session like Google Incognito mode. We're taking full responsibility for the oversight in promptly addressing your concerns and apologize for any inconvenience this has caused.

Your insights are invaluable in our journey to enhance our products and services.
If you’re willing to give us another chance, we're dedicated to ensuring your experience is exceptional. Please reach out to our support.

-Team Zipify

May 7, 2021

If you are looking to maximize your client experience and profits this is the app for you. I had a few things to work out and the customer service team is amazing! I use their other App as well which is Zipify pages and love it!!!

AUDRIA RICHMOND
United States
26 days using the app
Zipify Apps replied May 24, 2021

Hey Audria Richmond! Thanks for the great review. Glad to hear the app and support are really working for you! Just reach out if you need anything!
-Team Zipify

December 5, 2022

We've been using the app for weeks now and it works great. Customer service is super helpful and the app has been pretty easy to work into our current promotional efforts.

Simple Loose Leaf
United States
25 days using the app
Zipify Apps replied December 7, 2022

Hey Simple Loose Leaf! Stoked to hear you have had an easy time integrating the app and that our support team has been helpful! Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify

November 4, 2020

This is the best post-purchase app on the market! Don't even bother with any other one...go with OCU!

GT collection
Slovenia
25 days using the app