Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value. They commend its user-friendly design, reliable functionality, and smooth Shopify integration. Features like pre and post-purchase upsells, A/B testing, and robust analytics tools are highly valued. The customer support is also praised for its promptness and effectiveness. The app is favored for its convenience, store optimization, and profit-boosting capabilities.

November 30, 2021

Fantastic App! Best upsell app that we've used so far. Its easy to use, client support is fantastic and most importantly generated significant value in upsells during our free trial. I've given 4 stars instead of 5 as it would be nice to see a feature that allows you to copy upsells funnels from one shopify store to a shopify store for another country. Furthermore, we've had a few customers that have accidently added post-purchase offers and paid when they've actually wanted to look at the product in more detail. At the moment only the first shopify image shows without the rest of the photo slideshow showing. Perhaps if all the images show it would solve the issue of customers accidently adding post-purchase offers. All in all, very happy with how our free trial went and so will be continuing with OCU Native app. Definitely recommend to all businesses out there - big or small!

Boho Betty
United Kingdom
About 1 month using the app
Zipify Apps replied December 3, 2021

Hey Boho Betty! Thanks for the honest review! We appreciate your feedback, and we agree. Photo Carousels would be awesome. We're trying to talk to Shopify to see if they'll allow for it. That'd be amazing, and we can definitely see the value for our users. Thanks for bringing it up! If you need anything just reach out!
-Team Zipify

March 11, 2022

I use the one click upsell - zipify app. The app is working great, and I am enjoying how the app show my products.

United States
27 days using the app
Zipify Apps replied March 21, 2022

Hey SmoothTrue.com! Thanks for leaving a review. We appreciate the kind words. Glad to hear you're liking OCU! If you need anything please reach out!
-Team Zipify

November 23, 2021

He utilizado esta aplicación y cuando haces una oferta en la pre-compra no aplica el descuento en el check out. Todavía le queda mucho ha esta herramienta para ser rentable.

Buddha Fight Wear
28 days using the app
Zipify Apps replied November 23, 2021

Hey Buddha Fight Wear! Thanks for the review. The team has reached out to you to see if we can help. We are working on adding pre-purchase discounts to carts as soon as possible. Please see the communication with the team so we can help you specifically. Thank you!
-Team Zipify

October 2, 2022

looks like the app is created and is now deserted. There's no one to answer your query. The funnel that I set isn't working. Don't think they are even interested any more...

28 days using the app
Zipify Apps replied October 5, 2022

Hi DodgeWaters,
Our support team responded to your inquiry in the chat and tried to call you yesterday to discuss your concern. We were unable to reach you. We would sincerely like to connect with you and help you troubleshoot any issues you may be having with the app. If you would prefer to call us, please use this number (800) 770-8216 ext 1 from 9am -4:30pm ET Monday-Friday. Thank you. -Team Zipify

November 4, 2020

I don't think we have been more excited about an app than this one! We've been using Zipify apps for years and after learning about the capabilities that One Click Upsell would have, we were pumped! The fact that it is native to Shopify checkout is game changing. And the pre purchase upsells are brilliantly done. We have products that before, we would display a pop up to see if the customer would like to upgrade their cart... the issue was that the customer would then have to click yes, then visit the upsell product, then add it to cart and finally, remove their original product. Whereas now, it's a simple click and they've upgraded their cart to a higher AOV. So smooth and so powerful. Thank you guys for all your hard work on this!

Live Infinitely
United States
1 day using the app
December 1, 2020

Desperately needs multi currency support as well as more payment methods than just the Shopify credit card form. The upsells covert well but only show to 10% or less of our customers. If it showed to all of them we'd be extremely profitable. But unfortunately due to our monthly order volume and high app fee, we would only break even if upgrading to the paid plan.

29 days using the app
Zipify Apps replied December 2, 2020

Hey PushCases! We 100% hear you and agree. This is currently a limitation of the Shopify API. As soon as they open it up to allow for this functionality, we'll roll it out. We know it's important to our merchants so it's on the top of our list of new features to release as soon as Shopify gives the go ahead. Thanks for giving OCU a shot. Glad to hear it's working well on the orders that do show upsells!
-Team Zipify

November 5, 2020

You can't use it with Paypal or any other payment provider. It's just for CC payments, which makes it useless for 95% of the transactions in Europe. Was so excited since I heard it's going native and super disappointed when I installed it and saw the restrictions. Of course, you can still use it for Pre Purchase, but it's 10x more expensive (based on order volume) than all other Apps existing for Pre Purchase for Shopify.

Eleven Australia
23 days using the app
Zipify Apps replied November 5, 2020

Hey Eleven Australia, we definitely understand the frustration. This is a limitation of the Shopify API at this point. We have to work within the restrictions we are given. When they open up their API to allow for Paypal and other payment processors we'll release it for OCU. We know how important Paypal and other processors are to our merchants so as soon as Shopify allows we'll get it rolled out for you.

August 31, 2022

Dillon and his support team truly went above and beyond to resolve an issue for us during our trial phase. Even when they learned the issue was not on their side but in Shopify's API, they continued to offer their support, reaching out to shopify on our behalf, offering troubleshoot advice, and promptly following up with me with any updates or checking in to let me know they were still working on things. Amazing customer service. Thank you! The only reason I didn't give 5 stars is that I wish the post-purchase funnel was more customizable to better match our custom shopify theme.

Strong Brand Social
United States
19 days using the app
Zipify Apps replied September 7, 2022

Hey Strong Brand Social! Thanks for the review. We are a little biased, but we think our support team is the best in the business! We will be sure to let Dillon and the team know about your amazing experience. Sorry to hear that you find the funnel not as customizable as you'd like for your theme. We are continuously working on adding new features for OCU, so stay tuned. In the meantime, if you need anything just reach out.
-Team Zipify

November 26, 2020

Would be great IF it supported multi currency and would allow you to add collections rather on a product by product basis

The Swift Fly Fishing Company
New Zealand
23 days using the app
Zipify Apps replied November 30, 2020

Hey there! Thanks for giving OCU a shot. We are not able to offer multi-currency due to the limitations of the Shopify API...however, I do have some good news. Adding upsells to collections is in the pipeline and should be rolled out in 4 weeks. :)

March 17, 2021

This app is amazing! I installed it in the morning and had 4 funnels set up in less than 30 minutes. Had a little glitch that was quickly fixed with their help chat and I am up and running and ready to upsell! Super easy to set up and use.

Happy Healthy Parent
United States
About 18 hours using the app
Zipify Apps replied March 19, 2021

Hey Happy Healthy Parent! So glad to hear you've gotten your upsell funnels up and running. This is exciting to hear. Glad our amazing support team was able to help you. If you need anything else, just reach out.
-Team Zipify