Reviews (451)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and revenue, especially post-purchase. It's easy to install, integrates seamlessly with Shopify, and offers customizable funnels. The responsive customer support is frequently commended for its helpfulness. Additionally, the app provides valuable educational content and community engagement to enhance user experience.

November 16, 2023

We started using OCU on our website and started getting upsells right away!

The app is very easy to set up with an intuitive interface. And it's amazingly flexible with the ability to add offers at multiple points in the funnel, prioritize offers, change the look of the offers, turn elements of the offers on and off, etc.

The app seems to work well on all the browsers we've tried, and the offer ...

Plantiva Natural Supplements
United States
5 days using the app
Zipify Apps replied November 22, 2023

Thank you for leaving us this awesome review and for the recommendation, Plantiva Natural Supplements! We are stoked to hear that you've found the app easy to set up and the ...

Edited January 29, 2021

Okay this app is amazing! It's not clunky, it's easy to use, PLUS you don't have to create a different offer for separate products, you can select 10 products and apply a single offer to each. that makes my life SO MUCH EASIER than other upsell apps! I'm IN LOVE!

The Sun Emporium
Canada
5 days using the app
Zipify Apps replied February 1, 2021

Hey everyone at The Sun Emporium! This is an amazing review. Thank you so much for the feedback! Glad to hear everything is going well and you're finding OCU easy to use. We ...

September 30, 2021

Recently installed the app however the pop-ups don't seem to be appearing when customers click 'continue to checkout' despite being set up to do so. It bounces them straight into checkout landing page when the 'Go to Cart' button is selected skipping the shopping cart landing page? (skip to cart has been disabled but still doing this) The app seems to be very clunky and have been waiting days for ...

BLK BOX
United Kingdom
4 months using the app
Zipify Apps replied October 1, 2021

Hey Blk Box sorry to hear things didn't go as planned. The team has dug into your specific installation and is working on a fix. When it's rolled out and working hopefully we ...

May 22, 2021

This app has potential, but unfortunately ended up costing us a lot more money than it made. It does not integrate with Bold's product options app and that caused a lot of problems for us. If they consider adding a product options integration, we might give it a second try.

mkwdesignco
United States
4 months using the app
Zipify Apps replied May 24, 2021

Hey mkwdesignco, we're sorry that your experience with OCU wasn't what you had hoped for. I wanted to respond because we definitely understand the need for integrations with ...

January 28, 2021

Awesome fast responsive customer support team, super communicative, the issue was sorted within minutes.

Nextlovegift
United Kingdom
4 days using the app
Zipify Apps replied January 29, 2021

Nextlovegift, thank you for the great review. Sorry to hear you were having problems but I'm very excited to hear our awesome support team was able to help you get things ...

January 21, 2021

Great support! I reached out with some questions I was having, and their team dug real deep to get to the bottom of it all!

FurryFreshness Premium Stain and Smell Remover
United States
4 days using the app
Zipify Apps replied January 21, 2021

Hey there! Thanks for the great review. So glad our team was able to help you resolve your issues. That's what we're here for. If anything else comes up, just reach out.

April 11, 2021

I needed help with loading up a product for One Click upsell pre-sale, I made a request for on help center, I was a little discouraged by the suggested 2 hr response time so I continue to look for help elsewhere until then, however, When I did receive a response the rep sent me a video that was easy to follow and I was able to complete my sells funnel, I'm pleased that I was able to get this done ...

Gohigher
United States
4 months using the app
Zipify Apps replied April 19, 2021

Hey Gohigher, sorry to hear that the response time was longer than you hoped. It sounds like maybe you didn't have to wait as long as it said? We're hoping that is the case ...

March 10, 2021

Was working fine, then they changed the settings and now won't work with recharge anymore, poor communication to customers, no one let us know

Amino
United Kingdom
3 months using the app
Zipify Apps replied March 12, 2021

Hey Amino, we are really sorry to hear that our app updates have caused you problems. As discussed with our support team updating to the newest version of ReCharge should fix ...

May 23, 2021

I used this app to upsell my products and it seems to work well. Had a rough go at it at first until I received help from support. Great guys thanks

Eliot Grey
United States
3 days using the app
Zipify Apps replied May 24, 2021

Hey Eliot Grey! Glad to hear that you're up and running. Keep us posted how it goes. Just reach out if you need anything else!
-Team Zipify

November 21, 2023

Great support! I had an issue with the app and the support team reacted immediately!

NexusMart
Ukraine
3 days using the app
Zipify Apps replied November 22, 2023

Thank you for leaving a review, NexusMart. Our support team is the best in the biz (we are a little biased, though) and we're glad you had a great experience with them. If ...