Reviews (450)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and revenue, especially post-purchase. It's easy to install, integrates seamlessly with Shopify, and offers customizable funnels. The responsive customer support is frequently commended for its helpfulness. Additionally, the app provides valuable educational content and community engagement to enhance user experience.

December 3, 2023

useless app. the price is too high, I installed it, didn’t even use it, and the money was written off. No support service, no feedback! They put their energy not into the operation of the application, but into their own marketing - all the mail is in spam from this company. I DO NOT RECOMMEND

RelaxproStore
Ireland
About 1 month using the app
Zipify Apps replied December 6, 2023

Hi RelaxproStore,
We received your app review for OneClickUpsell and our Customer Support Manager, Chris, personally reached out to apologize that your experience is not what ...

November 30, 2021

Fantastic App! Best upsell app that we've used so far. Its easy to use, client support is fantastic and most importantly generated significant value in upsells during our free trial. I've given 4 stars instead of 5 as it would be nice to see a feature that allows you to copy upsells funnels from one shopify store to a shopify store for another country. Furthermore, we've had a few customers that ...

Boho Betty
United Kingdom
About 1 month using the app
Zipify Apps replied December 3, 2021

Hey Boho Betty! Thanks for the honest review! We appreciate your feedback, and we agree. Photo Carousels would be awesome. We're trying to talk to Shopify to see if they'll ...

November 16, 2022

The supports are not well-trained to deal with tech issues, and the tech specialists seems busy. I had an issue of the invoice email trigger and they took several days to response me 3 times while I kept updating them my conversation with the shopify support. And from the responses I am feeling they have no idea how the app works with Shopify system to trigger notification emails. Besides, there ...

lingsDev
Hong Kong SAR
About 1 month using the app
Zipify Apps replied November 18, 2022

Hi lingsDev. Clearly, we've let you down and we sincerely apologize.

We reviewed all your conversations with our team. Thank you for being cordial with our support team. ...

January 18, 2023

Stay away from this app. Not only have they charged me after I uninstalled the App in the trail period and they have not refunded me the money. It has utterly ruined my checkout. \Which doesn't work after adding to cart and have had to pay developers to remove the code that stopped the ability for normal checkout out button use and redirect.

Not a good experience and has cost me hundreds if not ...

The Paw Co
Australia
About 1 month using the app
Zipify Apps replied January 23, 2023

Hi The Paw Co. Steve here, Customer Service Manager with Zipify.com. This review is very concerning. I'm extremely sorry you had such a negative experience and I'd like ...

July 28, 2023

Justine was awesome. Very quick and responsive and answered all of my questions, many with video recordings, which was very nice. As for OCU ... it's the best, no other upsell app out there can match it currently, both in terms of robustness and integration. Works great!

worksSOwell
United States
1 day using the app
Zipify Apps replied August 3, 2023

Thanks, worksSOwell! We will pass on the word to Justine! We're stoked to hear she was so helpful and that you find OCU the best. We agree there is no match! If you need help ...

November 23, 2021

He utilizado esta aplicación y cuando haces una oferta en la pre-compra no aplica el descuento en el check out. Todavía le queda mucho ha esta herramienta para ser rentable.

Buddha Fight Wear
Spain
28 days using the app
Zipify Apps replied November 23, 2021

Hey Buddha Fight Wear! Thanks for the review. The team has reached out to you to see if we can help. We are working on adding pre-purchase discounts to carts as soon as ...

March 11, 2022

I use the one click upsell - zipify app. The app is working great, and I am enjoying how the app show my products.

SmoothTrue.com
United States
27 days using the app
Zipify Apps replied March 21, 2022

Hey SmoothTrue.com! Thanks for leaving a review. We appreciate the kind words. Glad to hear you're liking OCU! If you need anything please reach out!
-Team Zipify

December 22, 2022

I like the app, it integrates with my Shopify store. Support service is amazing. Pre purchase and post purchase work perfectly. You can upsell products and many more things. I will recommend it.

Mommyz Love
United States
1 day using the app
Zipify Apps replied December 28, 2022

Hey Mommyz Love! Thank you so much for leaving us a review and for the recommendation. If you need anything, please reach out.
- Team Zipify

October 2, 2022

looks like the app is created and is now deserted. There's no one to answer your query. The funnel that I set isn't working. Don't think they are even interested any more...

DodgeWaters
India
28 days using the app
Zipify Apps replied October 5, 2022

Hi DodgeWaters,
Our support team responded to your inquiry in the chat and tried to call you yesterday to discuss your concern. We were unable to reach you. We would ...

December 1, 2020

Desperately needs multi currency support as well as more payment methods than just the Shopify credit card form. The upsells covert well but only show to 10% or less of our customers. If it showed to all of them we'd be extremely profitable. But unfortunately due to our monthly order volume and high app fee, we would only break even if upgrading to the paid plan.

PushCases
Australia
29 days using the app
Zipify Apps replied December 2, 2020

Hey PushCases! We 100% hear you and agree. This is currently a limitation of the Shopify API. As soon as they open it up to allow for this functionality, we'll roll it out. ...