Reviews (427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upselling features that boost average order values and revenue. It's easy to set up and use, with an intuitive interface and flexible configuration options for Pre-Purchase, Post-Purchase, and Thank You page funnels. The app integrates seamlessly with Shopify and is supported by responsive, helpful customer service that enhances user understanding and issue resolution.
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Can you think of a solution where customers stop making the upsell purchase on accident? about 10-15% of upsells are canceled because customers didn't mean to buy. We even use the message fields to ensure customers understand its a second order. This creates extra work for us to cancel orders and not accidentally ship two orders to customers. UPDATE WARNING: 4/05 Just when you think the app can't get any worse, they are now adding products to the paid cart, and then OCU will remove it from the cart and refund customer. ShipStation won't recognize the change so this will lead us to send items unpaid for if you don't check every order manually.
Hey Lamborghini thanks for leaving a review. We looked into your upsell offers and discussed this with the team to see about avoiding the high refund rate you are experiencing and we have a few recommendations for your offers...
First, if you're going to offer one more of the same product then it's important to make it super clear that this is in addition to what they've already purchased. We can see you're doing some of that already! But a more clear headline that says something like, "Thank you for your order, your order is complete".
We also recommend offering an upsell product that costs less than the original product they bought. Some may refund due to buyers remorse after seeing the final price of what they just bought. For example a wine glass set.
If you are going to offer the same thing as they just bought, since it's a higher price point some more left right content explaining the offer and how it's in addition to the original order would be helpful.
Give that a shot and see if refunds come down.
-Team Zipify
great app!
Hey Cate & Chloe,
Thanks for the review, we think you're pretty great too!
-Team Zipify
Pretty awesome app and support. Ezra's brand. Tried many other landing pages and I think this one suits our need the most
Hey Projectisr Us! Thank you for leaving us a review. Happy to hear the app is meeting your needs. That's why we built it! If you need anything, please reach out.
- Team Zipify
Really, really good. Helps to increase AOV, revenue and CVR. Love it. Would recommend.
Hey Step One UK. So stoked to hear the app is increasing your AOV and revenue. Thanks for the recommendation! If you need anything, please don't hesitate to reach out.
- Team Zipify
I've been using the Legacy Zipify OCU app for 2 years now. Thank you for building such a great app and providing such amazing customer support. If you want to increase your revenue by 10%, use Zipify OCU!
This app is amazing! I installed it in the morning and had 4 funnels set up in less than 30 minutes. Had a little glitch that was quickly fixed with their help chat and I am up and running and ready to upsell! Super easy to set up and use.
Hey Happy Healthy Parent! So glad to hear you've gotten your upsell funnels up and running. This is exciting to hear. Glad our amazing support team was able to help you. If you need anything else, just reach out.
-Team Zipify
So intuitive and easy to use! I should also say instructive...feel like I'm learning something every time I use it.... And a huge A+ for the support team, thanks guys!!
Absolutely incredible app. My #1 Go To Platform! Helped me scale to over 6 figures in my first year with split testing. They also provide really great tips, and information via email.
Hey The Brow Balm! Thanks so much for the review! So glad to hear OCU is helping bring in extra revenue. That's why we built the app! If you need anything, please reach out!
-Team Zipify
Once again, the One Click Upsell team has helped me fix my own mistake in a matter of minutes. Love these guys!
Hey Indie Beauty Market! Thank you for taking the time to leave us a review. We're always happy to help, that's what we're here for. We love you, too! If you need anything else, please do not hesitate to reach out.
- Team Zipify
We reached the Zipify OCU team with concerns that our upsells were not firing properly and thus losing revenue opportunity. The team did a deep study and validated the reasons for why this was. They practiced relentless execution in providing answers for us.
Hey Nicki's Diapers! Thanks for the honest review! So glad to hear that the team was able help with this issue! If you need anything, please reach out!
-Team Zipify