Reviews (450)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its effective upselling features that boost average order values and revenue, especially post-purchase. It's easy to install, integrates seamlessly with Shopify, and offers customizable funnels. The responsive customer support is frequently commended for its helpfulness. Additionally, the app provides valuable educational content and community engagement to enhance user experience.
Refine
-
By rating
Très bon support, réactifs en cas de problème et l'app aide bien à grandir le panier moyen. Je recommande.
Dear Amyla Cosmetics,
Thank you for the recommendation! We're glad to hear our app is helping you grow your average cart value, and that our support team has been responsive when you need them. 😊
Team Zipify
Wonderful customer service - very helpful with screen shots and helping solve the problem as to just sending over tool tips!!
Dear BedVoyage,
Thank you for the kind words! 🌟 We're happy to hear that our customer service team could help you out with screenshots and problem-solving.
We believe in providing hands-on support to make things easier for you. If you need anything else, we're here for you!
Team Zipify
I've been using this app for only 1 week.
What I like about this app:
1. Easy to set up
2. Great customer service
3. Works well over all
What could be improve:
1. more freedom of choosing colors that matches our brand for the post offer form (star ratings + % saving)
Dear La Marcotterie,
"Thanks for the fantastic feedback! 🌟 We're happy to hear you're loving the easy setup and great customer service! 😊 We appreciate your suggestion about color options and will definitely look into it. Stay tuned for more updates! 🚀✨"
Team Zipify
Things I love about this app:
1. Quick support respond time, it took around 2 minutes to answer.
2. Super customizable Funnel, from Pre Purchase Funnel to Post Purchase and Thank You Page.
3. Easy to build and guide.
4. Tons of KPIs and A/B Tests
Fan of Ezra and the whole team.
Dear FastrLabs,
"Thank you so much for your incredibly kind and detailed review! Providing quick support and customizable funnels are top priorities for us, so it's fantastic to know that you're finding value in these features.
We're glad you appreciate the ease of building and guiding the funnels, as well as the wealth of KPIs and A/B testing options available. We'll be sure to pass on your praise to Ezra and the team—it means a lot to us all. If you ever need further assistance or have more feedback to share, don't hesitate to reach out. Thanks again for your support!"
Team Zipify
Really easy to install and to use. I highly recommend it
Dear NIH Supplement,
Thank you for the excellent review! 🌟 It's fantastic to hear that you think our upsell app is easy to install and use. Thanks for choosing us and happy upselling! 🚀
Team Zipify
Outstanding response and swiftly resolved the issue!
Dear 2wish,
Thank you for your kind words! 😊 We're happy to hear that you found our response outstanding and that we were able to resolve the issue swiftly. Our team is always here to provide fast and effective support when you need it. Thanks again for choosing Zipify! 🚀
Team Zipify
Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc.
The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004.
The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.
We're sorry to hear that OCU wasn't a good fit for your needs. We're constantly working to improve and expand our compatibility with platforms like Klarna. Shopify currently handles data tokenization, and while not all payment processors are currently supported, we're working on expanding our capabilities in the future.
As for UI feedback, our Development team puts a lot of effort into creating a user-friendly interface for our diverse user base of 10,000+ users. We understand that preferences vary, and we're disappointed to hear that our UI didn't meet your expectations.
Our Support team is here to assist you, and we'll be sure to follow up when Klarna compatibility is available. If you have any further questions or concerns, please don't hesitate to reach out.
-Team Zipify
thanks to Jeff, so kind and good listening
great guy
Dear Gate Of Heaven,
"Thanks a ton for the shoutout! 🙌 Jeff is indeed awesome and always ready to lend an ear. We're lucky to have him on our team! 😊👍"
Team Zipify
The app probably works for some stores but for some stores, it's actually incompatible with Shopify and too difficult to set up. Why not say so from the outset, instead of selling it as a Shopify app?
Simple to use. Effective so far.
Dear, CatholicVote
Thank you so much for your feedback! We're delighted to hear that you find our product simple to use and effective. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Team Zipify