Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

Edited September 6, 2023

17Track is an exceptionally valuable application! Its indispensability lies in its seamless order tracking capabilities. With a wealth of incredible features, 17Track not only simplifies the tracking process but also ensures peace of mind. It excels at keeping customers delighted by offering a user-friendly means to monitor their orders effectively. Thank you, 17Track!!

Gallant Royal
United States
10 months using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK!
17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort. We are honored that our App has received such a high rating from you!
If you need anything, just leave us a message. We will be here to assist.

Best regards
17TRACK

October 10, 2022

服务人性化,客服服务很及时,注册后就有人对接,非常满意。费用选择也很人性化。谢谢客服Jessie,服务态度很好,希望以后使用过程中继续保持,也祝17TRACK能够一直保持优质的服务。当然如果能再多搞些优惠活动就更好了。

Musy
China
10 months using the app
17TRACK replied October 10, 2022

亲爱的用户朋友! 您好!

非常感谢您成为我们尊贵的用户!也非常感谢您与我们分享您的体验感!让我们得知APP及支持团队给您带来了美好的初印象!我为我们每个人在为我们的重要客户提供服务时都做得非常好而感到自豪!🥰

关于优惠活动,我们上线了共创者活动!申请即有机会成为咱们的共创者,享受全年免费使用APP权益哦!详情可点击链接了解~: https://trackcenter.17track.net/zh-cn/community/apply

如果您有任何建议或者反馈,请随时联系我们!我们会尽快及时响应您!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

May 27, 2023

This is my first time to use 17 track, and it works way better than the other apps i have tried. everything is very good

Peack
Austria
10 months using the app
17TRACK replied June 1, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you. Glad to see it works fine for you!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

August 25, 2023

it works very well, functions are good, the support is also very good and I don´t have any doubts! Thank you for the good support

InspiringBeauty
Germany
10 months using the app
February 24, 2024

I've been using **17TRACK** for a while now, and I must say their tracking service is top-notch. Here are the reasons why I appreciate their platform:

1. **User-Friendly Interface**: Navigating through the website is a breeze. The clean layout and intuitive design make it easy to input tracking numbers and get real-time updates.

2. **Accurate Tracking Information**: Whenever I've needed to track a package, **17TRACK** has provided accurate and up-to-date information. Whether it's a local delivery or an international shipment, I can rely on their data.

3. **Prompt Customer Support**: On the rare occasions when I've had questions or concerns, their customer support team has been responsive and helpful. They genuinely care about resolving any issues.

Overall, **17TRACK** has been an essential tool for keeping track of my online orders. I highly recommend it to anyone who wants to stay informed about their shipments.

GYMGIRLS
Italy
3 months using the app
May 2, 2023

great! all my customers can easily track where their packages are and it shows a progress bar which is amazing

flexsox
Australia
10 months using the app
August 2, 2023

Great app so far! It does everything we would need it to do for our website. Very happy with this app and would recommend.

Uniforms World Store
United States
10 months using the app
February 20, 2024

Very good tracker.

Zextra Sure
Vietnam
3 months using the app
September 8, 2022

很好用,我们用了17track的跟踪页面,整体还是很不错,推荐!!!技术人员和客户服务针对我们的反馈响应也很快,有一个是可以在邮件点击直接跳转查询页面的功能,这个很用心,确实能够提高售后的服务质量和效率。

MONEYFACESLIPPERS
China
10 months using the app
17TRACK replied September 8, 2022

您好! 亲爱的朋友!

非常感谢您成为我们尊贵的用户!
“确实能够提高售后的服务质量和效率。” 同时也很感谢您分享给我们这个好消息!

我们会努力创造出让用户更满意的APP!
如果您有任何建议或者反馈,请随时联系我们!我们会尽快回复并响应您!

同时也祝您的业务蒸蒸日上!

再次感谢您的支持和认可!

17TRACK

March 15, 2023

Very attentive and patient service, very professional answers ,a good tracking APP, recommend to everyone!

supstander
China
10 months using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for your recommendation!❤️
Your encouragement will keep us moving forward and constantly improving our service.We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK