Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 18, 2024

Bom

Infinity Emporium
Brazil
About 2 months using the app
17TRACK replied May 20, 2024

Hi dear friend of Infinity Emporium,

This is official team of 17TRACK, responsible for users' tracking experience. We noticed that you give us one 4-strar reviews, We would be much appreciate if you can show me more details of the Questions below:
If there is any features didn't work well?
If there is any needs that cannot be met by us?
If you have got a bad customer service when you need assistance?

We have also sent you an email. Your suggestions are very valuable to us and we hope to get your reply.

Feel free to let me know about your experience, looking forward to hearing from you.

Sincerely,
17TRACK Team

May 8, 2024

很好用的插件

GEMROYAL
United Kingdom
9 days using the app
April 22, 2024

Great App, really helpful to track my customer orders.

Ma boutique
United States
11 minutes using the app
November 12, 2023

This app is so good.

Finger Robot
Brazil
About 2 months using the app
March 7, 2024

Je recommande cette application car elle permet de suivre les colis en temps réel

Namyr
France
17 days using the app
September 24, 2024

Top

AdultoPoly
Spain
3 minutes using the app
February 23, 2024

Awesome Service!

Nurishine Germany
United Kingdom
5 days using the app
June 24, 2024

Très pratique

Lulalie
Switzerland
16 minutes using the app
February 17, 2024

Super

Abraca d'Alba
France
About 1 month using the app
October 31, 2023

not sure

YewelX
Spain
2 months using the app