17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,980)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

January 24, 2024

Superbe application, très utile pour rassurer nos clients

Eternl
France
4 days using the app
December 27, 2023

ela é um ótimo app para se rastrear os pedidos, facil pratico e rapido, em questao de segundos ja consigo ver aonde está o pedido, SUPER RECOMENDO É EXCELENTE O APP

LyfterStore
Brazil
23 days using the app
February 13, 2024

very very good

Skinheadculture™
Italy
About 2 months using the app
January 24, 2024

BEWARE!! this app will leave code in your website after uninstalling that will not allow your customers to track their orders with your original method until they respond to your email and manually remove it! i STILL HAVE NOT HEARD BACK from them. so all of my customers are blowing up my inbox asking about their orders!!!

Clockspring Experts
United States
About 3 hours using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response, Upon check your account information, We already got your issue and feedback to you via email. But we also want you to know,

1. Our app is fully compliant with Shopify's GDPR: https://shopify.dev/docs/apps/store/data-protection/gdpr and We strictly follow Shopify's requirements and recommendations for developers regarding data security. So When you uninstall our app, there will be no data remaining, and the account can no longer be used. We have noticed that you have already uninstalled it.
2. If you are already using other tracking apps, then no worries, the tracking URL will be auto-recovered. If you have the ERP system, then it also can be recovered by the ERP. and then your customer can track their orders with your original method.

We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with.

Looking forward to your response!

Best Regards
17TRACK Team

January 16, 2024

Very good

JouetKinds
Germany
3 months using the app
December 28, 2023

easy to use. good service :)

My Kitty Airu
Italy
7 days using the app
December 7, 2023

perfect for tracking

Vivo Spherer
Türkiye
2 months using the app
December 8, 2023

İT İS REALLY HELPFULL

Ladybird
Türkiye
3 months using the app
January 6, 2024

very good

dreameasily
United Kingdom
2 months using the app
March 11, 2024

the best app for tracking

Abaya Elegance
Belgium
About 2 months using the app