17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,980)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

January 12, 2023

Awesome app and support. This app has helped me a lot. It can monitor the logistics and timeliness of orders. Synced with PayPal and can email customers with issues and tracking.

joliplacard
China
Over 1 year using the app
17TRACK replied January 18, 2023

Dear Friend,

Surprisingly! You have been our user for 7 months!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.
And, 17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 5, 2023

Wide range of customizations and the best thing is that it's free! Plus there was a super friendly staff that was assisting me in removing the watermark! Thank you!

AVANTE
Malaysia
Over 1 year using the app
17TRACK replied January 16, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
Also, Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales. We're happy to know that our free quota can meet your needs! If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

November 28, 2022

I used this app to help our customers to track the order.It's convenient for both seller and customer. It would be nice if it always free for customers to track their orders like 17Track.com

Alsofitit
China
Over 1 year using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 16, 2022

便于使用的一个插件,客户经理很认真负责,做到了有问必答,回复也很有效率,并且他们建立了非常高效的沟通渠道,这是我最佩服的,客户可以直接通过微信联系他们,非常地高效,他们很有机会成就一家伟大的公司~~~

SMQARTCRYSTAL
China
Over 1 year using the app
17TRACK replied November 16, 2022

亲爱的用户朋友! 您好!

非常感谢您成为17TRACK尊贵的用户并且给予五星好评!

很开心得知我们的支持团队给您带来了美好的初印象!
我为我们每个人在为我们的重要客户提供服务时都做得非常好而感到自豪!🥰

如果您需要任何其他支持,请随时与我们联系。❤️
再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

April 11, 2023

Simple to use and has great features. I like the PayPal tracking numbers update, i dont have to use another app for that.

Printfinds.com
Kenya
Over 1 year using the app
17TRACK replied April 14, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
It supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

March 2, 2023

Has a guide that teaches you how to add tracking information to your own website. Super helpful! Appreciate it

Naidarez
United States
Over 1 year using the app
17TRACK replied March 6, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

March 21, 2024

Verry responsif, thank you

CBDMall
France
23 minutes using the app
March 8, 2023

I just started using it and its an excellent app. It's very easy to use and everything is explained correctly.

nerkios
Austria
Over 1 year using the app
17TRACK replied March 10, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 23, 2023

This is my second store using 17Track. Absolutely love it, easy to use, fair price and customer service is quick and efficient! Very recommended

Soccer Dexule
United States
Over 1 year using the app
17TRACK replied April 26, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 7, 2022

Very good app, support customer to track order info on your web. nice layout design!!!I like this plug in so much

Beiens Official Website - Beiens World
Hong Kong SAR
Over 1 year using the app
17TRACK replied May 7, 2022

Hi dear,
Thanks for choosing 17TRACK!
We are so glad that you are satisfied with our APP!
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK