Reviews (3,663)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

September 13, 2022

Amazing app that helps us keeping track of all our shipements and notify us when there is a problem with the shipment to contact our clients and keeping the best client service is the easiest way

Marché Du Coin
France
Over 1 year using the app
17TRACK replied September 14, 2022

Dear friend,

It's an honor to get such a high evaluation of our APP from you!❤️

Hope our APP can bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 23, 2022

This is the best tracking app we've used so far. And not a few have tried before this one! Despite still having problems with translations, it is undoubtedly an excellent application. I recommend!

Cometa Box
Brazil
Over 1 year using the app
17TRACK replied May 24, 2022

Hi Cometa Box,
Thanks for your high rating of our APP!

"This is the best tracking app we've used so far. And not a few have tried before this one! " Thank you very much for consistently choosing us, our friend!

"Despite still having problems with translations" We welcome all feedback and suggestions.
If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

April 11, 2023

I love the fact that every action has instructions for it. On top of that, I like the fact that there is a chat with real people who reply to all the questions. It is like a call-center, but it's better.

tkach.hack
United States
Over 1 year using the app
17TRACK replied April 14, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

October 11, 2023

Great service! i would recommend. my email is support@doviam.com

Doviam
United Kingdom
About 1 year using the app
June 30, 2022

It is a sought-after application for a long time and everything works as desired, I recommend it. Arrangements are made in accordance with the store design. It is also an application that is constantly being developed.

Gullebica
United States
Over 1 year using the app
17TRACK replied July 1, 2022

Hi Gullebica,

Thank you so much for sharing your feedback with us! 🥰

"It is a sought-after application for a long time and everything works as desired, I recommend it. Arrangements are made in accordance with the store design." We are glad to know that you are satisfied with our APP! 🤩

"It is also an application that is constantly being developed." Yes! Our APP is in constant development, because we hope to create a more satisfactory APP for our users!💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

November 2, 2022

Better than aftership. Simple interface, auto detect carrier amazingly. Probably the best tracking app with built Paypal tracking update so you don't get your money withhold by paypal

EveryInstant™
Australia
Over 1 year using the app
17TRACK replied November 2, 2022

Dear Friend,

It's an honor to get such a high evaluation of our APP from you!❤️ We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

Edited March 24, 2023

Customer service helps to deal with problems actively, Free software doesn't feel so good anymore, Nice!!!

greenonion
United States
Over 1 year using the app
17TRACK replied March 27, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
We are delighted that our customer service has been rated so highly by you!❤️
You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

February 23, 2023

This app is perfect! It is very easy to use and order tracking can be done on one page, I finished the page design with the help of Tina. She is a beautiful girl with a good heart

DOVPO Official
China
About 1 year using the app
17TRACK replied February 27, 2023

Dear Friend,
Surprisingly! You have been our user for 11 months!
Thank you so much for your continued support and trust! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
We'll let Tina know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 14, 2023

These guys are great, gave me the support I needed in a timely manner. And it gives your website a professional look, especially with building trust. Would recommend!

Laze Way
Canada
About 1 year using the app
17TRACK replied February 16, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 6, 2022

A great application, helps me manage and track my packages, saves us time, is very convenient to use, and is worth using

AINUOSHI
China
About 1 year using the app
17TRACK replied January 7, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK