17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,864)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

January 3, 2023

fantastica, è l'applicazione perfetta da usare nel vostro store, la consiglio assolutamente.
Tiene il conto di tutti i movimenti del pacco e avrete sempre tutto a portata di mano.

DeltaLyne
Italy
7 months using the app
17TRACK replied January 12, 2023

Caro amico,

Grazie mille per essere il nostro prezioso utente!
Collaboriamo con più di 1400 vettori in tutto il mondo per mostrare le informazioni di tracciamento in un unico posto, in modo che possiate ottenere informazioni sui vostri pacchi. Continueremo a lavorare sodo per supportare la sincronizzazione dei dati per un maggior numero di vettori 💪

Non esitate a contattarci per qualsiasi feedback, vi aiuteremo come sempre!

Grazie ancora per il vostro supporto e riconoscimento!

Cordiali saluti,
17TRACK

April 10, 2023

Good app, very responsive customer service and fantastic product! Very helpful for customers to be up to date with shipping.

deeplant
United States
7 months using the app
17TRACK replied April 13, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
You are our valuable user! We are committed to providing our help and service to you!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

June 10, 2023

Super App die mir viel Arbeit abnimmt, da sie meine Kunden auf dem laufenden hält was Ihre Bestellung macht. Ich kann die App nur weiter empfehlen.

PartyPilot by Jan Steeg
Germany
7 months using the app
17TRACK replied June 12, 2023

Lieber Freund, vielen Dank, dass Sie sich für 17TRACK entschieden haben! ❤️
Unsere Shopify-APP ist so konzipiert, dass sie einfach zu bedienen und bequem für Sie ist.
Wir bieten eine automatische Echtzeit-Synchronisierung von Shopify-Bestellungen für die automatische Nachverfolgung, wodurch manuelle Arbeit erheblich eingespart wird.
Bitte zögern Sie nicht, uns mit Feedback zu kontaktieren, wir werden Ihnen wie immer helfen! ❤️

Alles Gute
17TRACK

October 28, 2023

Amazing app, recommend.

ShopStudio
United States
7 months using the app
August 7, 2022

Love this App. The shipment quota for Free version is higher compared to others, which make it more great!. The tracking status is working well. Also the customer service Erin is very helpful. Thank you for this wonderful app.

RareRoom
Japan
7 months using the app
17TRACK replied August 8, 2022

Hi, RareRoom!

Thank you so much for giving us such a sincere review! 😊

Glad to know that our APP and support team made you so satisfied with us! 🤩

We'll also let Erin know that you've rated her very well! 😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

October 9, 2023

100% recomended

D&A TIMEPIECES
United States
7 months using the app
December 15, 2022

Been using the app for several months, and we love that the app can auto send shipping notification emails to customer to remind them that the package is out for delivery/delivered.

Lemon Straps
United Kingdom
7 months using the app
17TRACK replied December 15, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

August 7, 2023

Just started 17Track in my shopify store. The customer service is very kind and professional. All the features of this app look very nice and high level.
I will choose this app as the tracking service in my store, and so far so good. Thanks!

Charismarvelous
United States
7 months using the app
June 27, 2022

wow... Excellent service with prompt reply from Ms. Erin... Thank You... And free logo removed... unbelievable...

trendMART
United States
7 months using the app
17TRACK replied June 27, 2022

Hi trendMART,

Wow... Excellent Feedback ! 😍

We are glad to hear that our team's actions have satisfied you! 😊

You are our valued user, we are committed to providing you with better service and help!

Your satisfaction is our motivation, we will do our best to create a more satisfying APP for our users.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

April 11, 2023

Good app, very responsive customer service and fantastic product! Very helpful for customers to be up to date with shipping.

SOMIY
United Kingdom
7 months using the app
17TRACK replied April 14, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK