Reviews (3,171)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly setup and seamless integration with Shopify and PaySync, praising its real-time tracking updates for both domestic and international shipments. The automated notifications reduce customer inquiries, allowing merchants to focus on other business aspects. The responsive support team is noted for its effectiveness in resolving issues, and the ability to customize the tracking experience enhances brand consistency. Additionally, mobile app compatibility provides convenient on-the-go tracking, making it a valuable tool for improving operational efficiency and customer service.

November 3, 2022

服務很有效率,之前在上海生活時就有聽過17track,沒想到這裡的軟體插件和網站一樣好用。
客服回覆的也很有效率,也不會降低網站速度。
界面也一目瞭然,比其他Tracking app好用很多,非常推薦!

知性女人 Femme Elegante
Taiwan
4 months using the app
17TRACK replied November 4, 2022

親愛的用戶朋友! 您好!

感謝您成為17TRACK尊貴的用戶!
很開心得知17TRACK APP和客戶服務給您帶來了美好的初印象!
我們會繼續為提供更好的幫助和服務給用戶朋友們而努力奮鬥! ❤️

若需要任何其他支持,請隨時與我們支持團隊聯繫!我們會盡快響應您!

再一次感謝您對17TRACK的支持和認可! ❤️

17TRACK

December 7, 2022

Very fast and eassy to use and fast communicatiin with a nice guy or girl............................

HUMIAIR
Finland
4 months using the app
17TRACK replied December 8, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

August 22, 2022

非常好的应用,有效的帮助解决了物流查询问题。非常好的应用,有效的帮助解决了物流查询问题。非常好的应用,有效的帮助解决了物流查询问题。非常好的应用,有效的帮助解决了物流查询问题。非常好的应用,有效的帮助解决了物流查询问题。非常好的应用,有效的帮助解决了物流查询问题。非常好的应用,有效的帮助解决了物流查询问题。

Shater-crystal
China
4 months using the app
17TRACK replied August 22, 2022

您好! 亲爱的朋友!

非常感谢您与我们分享您的使用感受!

希望未来我们APP能够给您带来更好的体验感!

如果您在使用APP的过程中遇到任何问题,请随时与我们联系!我们会尽快答复并响应您!😊

再次感谢您的支持和认可!

17TRACK

May 14, 2023

17TRACK Order,paypal Tracking 這個app使用起來查詢很順暢,支援的語言也很多,Shopify
app裡面可以完整支援中文的app實在很少,這個17TRACK不只可以支援而且入門的免費方案,給的可以使用訂單數量也很高,對剛入門SHOPIFY的新手店面,是很體貼的服務商^^

嵐雲茶業
Taiwan
4 months using the app
17TRACK replied May 17, 2023

感谢您对17TRACK的支持!
我们的Shopify App致力于让用户体验到更便利的查询,协助您为顾客提供更高的满意度。很高兴能得到您的认可!
我们将持续优化和升级,继续为您提供优质的功能和服务。如有任何需要,请随时联系我们❤

祝好,
17TRACK团队

March 9, 2023

Amazing app and support! This app is not only a simple tracking app but it also has other great features that comes with it. Highly recommended!

Vlyvly Co.
United States
4 months using the app
17TRACK replied March 13, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 12, 2023

An app perfectly solves the needs of customers and businesses to query order logistics. The page is simple and generous, easy to use and easy to operate. We look forward to more functional updates in the future.

FishingHUB
United Kingdom
4 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Surprisingly! You have been our user for 4 months!
Thank you so much for your continued support and trust!❤️
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 18, 2023

This app is really great. Full-featured. Good service. Very detailed. Highly recommended!!! Highly recommended!!!

FUNNYFUZZY
United States
4 months using the app
17TRACK replied January 29, 2023

Dear Friend,

Thanks for your recommendation!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

March 9, 2023

I use 17TRACK for years now as my main tracking app for private purposes and I am very delighted that I found it on Shopify apps as well. It's very easy to use and I love the sync with PayPal option since it saves so much time. The free plan for 200 shipments in the cycle is perfect for small stores, but I will be definitely using the app in the future when I pass 200 shipments per month.

Customer service is great as well, Irene was there to help me instantly and I got free logo removal for the tracking page, which I really appreciate.

Keep up with good work!

Bull Terrier World
United States
4 months using the app
17TRACK replied March 13, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 29, 2023

La pagina de seguimiento de pedidos más completa y optima para tu ecommerce, 100% recomendado para automatizar tu tienda virtual

Tech Life
Peru
4 months using the app
17TRACK replied May 16, 2023

¡Muchas gracias por elegir 17TRACK! ❤️
Nuestra aplicación Shopify está diseñada para ser fácil de usar y conveniente para los usuarios.
¡Continuaremos trabajando duro para optimizar la aplicación para una mejor experiencia de usuario!
Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre!❤️Saludos,
17TRACK

July 10, 2023

17Track is the original and best tool to use for tracking orders from all carriers of shipping. It's so convenient and easy to use. Thank you 17Track!

Laggios
United States
4 months using the app