17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,860)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

May 1, 2023

PERFECT APP! Especially for new users like myself! I have been loving having my customers be able to track their orders inside my store itself.

StarGirlSunglasses
United States
5 months using the app
17TRACK replied May 17, 2023

Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK team

August 24, 2023

17track is a great app it allows for product's to be tracked where customer's feel secure that they can see and locate their items

Discount Online Outlet
United States
5 months using the app
June 17, 2022

非常好,自从用了你们家APP,都爆单了,这也太强了吧,超级赛亚人都没你们强....................................................................

Yolo-3C
United States
5 months using the app
17TRACK replied June 17, 2022

您好!

非常感谢您与我们分享这个好消息!

我们也很高兴我们的APP可以助您的业务增长!
您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!

也祝您的业务蓬勃发展!节节斗升!

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!

再次感谢您的支持!
17TRACK

February 20, 2023

Great Service, Just started my store and appreciate their support! They helped me when I asked questions and they reply very fast. Loving this app as it solves all the issues related to order tracking and buyer protection. Made my store look very professional and branded. Thank you!

iCLEANR
Australia
5 months using the app
17TRACK replied February 22, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪And buyer protection currently only supports buyers from the United States, but it will support more countries in the future. Continue to help users improve their buyer experience.
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

November 7, 2023

very great support and help! so kind and fast. also really nice app to track the orders and make the tracking page look outstanding.

Thanks for everything!

Lumyleash
Switzerland
5 months using the app
April 19, 2023

Really good app I recommend it to everyone, fast support, good workflow and much more. Stop searching more you should use this app.

4Beloved.
Hungary
5 months using the app
17TRACK replied April 21, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 7, 2023

Very amazing service, very nice! When encountering a problem, the customer service will be very active in helping to solve the problem.

vovocloths
Hong Kong SAR
5 months using the app
17TRACK replied February 10, 2023

Dear Friend,

Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 24, 2022

目前没有怎么使用,但是接下来会使用,科学安排时间管理,希望平台越来越好,我们一如既往的支持这个平台,也希望在使用平台的过程中,满足我们用户的需求,目前没有怎么使用,但是接下来会使用,科学安排时间管理,希望平台越来越好,我们一如既往的支持这个平台,也希望在使用平台的过程中,满足我们用户的需求

Foryourlive
China
5 months using the app
17TRACK replied October 24, 2022

亲爱的用户朋友! 您好!

非常感谢您成为我们宝贵的用户并对17TRACK一如既往的支持!

若使用过程中遇到任何问题,请随时与我们联系。❤️
我们时刻准备着为您服务!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

April 14, 2023

great customer service! thanks for this.

Looks good in the app, and help me with my website .

Thx

Soleado e-Bikes
Sweden
5 months using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

June 1, 2023

This is a great app for what we were looking for! We want our customers to find and track their orders, and this is perfect

Alpine Master
Australia
5 months using the app
17TRACK replied June 4, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK