17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,868)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

August 22, 2022

This app is great! The assistance team is always available on WhatsApp as well and they answer super fast. I don’t have to worry to loose my clients tracking info anymore. Thank you ✨

Meri Pal
Spain
5 months using the app
17TRACK replied August 22, 2022

Hi Meri Pal Team,

Thanks a lot for your recognition!

It makes us happy to see our work has been useful and made a difference!

To provide better service to our users and help them solve their problems as soon as possible, they can contact us via online chat, so we are more connected to our users using Whatsapp!

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

Best regards,
17TRACK

January 19, 2023

I had a very good experience with 17TRACK. The customer support was great and the software was easy to understand. I expect the same good relationship in the future.

Lissor
Germany
5 months using the app
17TRACK replied January 29, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

July 7, 2023

17track App is definitely the must-have app for every store. It allows both merchants and customers easily track the status of any delivery and hugely increase the customers shopping experience. Their customer support is superb too! Strongly recommend!

0cm
Australia
5 months using the app
February 7, 2023

Very satisfied, easy to use, customer service is also very friendly. The user experience is also very good. I highly recommend this plugin. The point is that it is very convenient to use.

vovopets
Poland
5 months using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

June 5, 2023

Amazing app, it has lots of useful features and it works really great! It solve the problem to provide a tracking page to our customers and also follow up the shipping status of all orders easily!

Historic Museum
Brazil
5 months using the app
17TRACK replied June 13, 2023

Dear Friend,

Thank you so much for being our valuable user!
By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

Edited October 7, 2023

I've been using 17Track for a while now, and it's become an essential tool for my online store. This tracking platform is incredibly user-friendly. What I love most is the real-time updates and notifications. I no longer have to sift through multiple tracking websites; 17Track consolidates all the information I need, allowing me to track my packages with ease. Plus, the mobile app is super convenient for on-the-go tracking. It's reliable, efficient, and a must-have for anyone who shops online frequently. Kudos to the 17Track team for simplifying the package tracking process! Highly recommended.

Revive Renew
Australia
5 months using the app
March 23, 2023

Tolle App. Super einfach zu bedienen, viele individuell gestaltbare Möglichkeiten. Definitiv zu empfehlen!

MiMaMiau
Germany
5 months using the app
17TRACK replied March 27, 2023

Lieber Freund,
vielen Dank für Ihre positiven Kommentare und Ihr Feedback.
Unsere Shopify APP ist so konzipiert, dass sie einfach zu bedienen und bequem für die Benutzer ist. Wir werden weiterhin hart daran arbeiten, die APP für eine bessere Benutzererfahrung zu optimieren!
Bitte zögern Sie nicht, uns mit jeglichem Feedback zu kontaktieren, wir werden Ihnen wie immer helfen! ❤️
Mit freundlichen Grüßen,
17TRACK

August 28, 2023

In today's fiercely competitive international trade landscape, accurate logistics tracking and timely delivery are paramount for business success. This application provides real-time logistics updates, assisting you in staying informed about the whereabouts and status of your exported furniture during transit. This not only enables you to efficiently manage orders but also allows you to anticipate and address potential delays or issues, ensuring an unparalleled service experience for your customers.

Comfy Outdoor Furniture Store
United States
5 months using the app
July 13, 2023

the best tracking order app ever helping us a lot with clients facilitation management and reducing time of work.

Pockche
Germany
5 months using the app
June 8, 2023

very nice,and is free,goodgoodgood,very good,方便快捷,省心省力,很好用,冲!!!!!!冲!!!!!!冲!!!!!!冲!!!!!!冲!!!!!!冲!!!!!!

KUKI home decor
China
5 months using the app
17TRACK replied June 12, 2023

您好,感谢您对17TRACK的支持!
17TRACK Shopify App致力于为各位商家提供更便捷的管理和更精确有效的数据,使用自动化的查询和同步帮助您和您的团队省时省力。
我们将持续为您提供更好的服务。如有任何需要帮助的情况,请随时联系我们,我们会全力协助❤

祝好,
17TRACK 团队