17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,881)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

November 28, 2022

Great app to use for shipping, easy to use and understand. I recommend. Perfect for tracking and keeping customers informed.

Tousos
United States
3 months using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 12, 2023

Great app to use for solving all your tracking issues. This helps the customer to track their orders efficiently. Highly recommended!

Timber Wolf Brick Sets
United States
3 months using the app
17TRACK replied April 17, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
We partner with 1700+ carriers worldwide to show the tracking info in one place, we will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

April 24, 2023

Very easy to install and work well in our store page. The branding page setting makes the tracking page more authentic. Highly recommended.

artnotepad
United Kingdom
3 months using the app
17TRACK replied April 26, 2023

Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!

Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK team

May 4, 2023

In general a good extension and you also have some possibilities to change the look of the package searching. Also good app for drop shipping, because it has most of the Chinese shipping companies.

Sora no Hikari
Germany
3 months using the app
November 10, 2023

This app has everything that you need, helpful support aswell.

BodyScaleX
Netherlands
3 months using the app
October 13, 2023

I think this product is amazing. So happy with it. Just makes my site look that much more professional and customer focused

The Shopping Square
United States
3 months using the app
March 14, 2023

Definitely better than using custom scripts! this app is very good indeed, it allows a lot of customizations.

dogfalante
Brazil
3 months using the app
17TRACK replied March 20, 2023

Dear Friend,
Thank you for your positive comment and feedback.
Your encouragement will keep us moving forward and constantly improving our service. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 10, 2023

Very easy to set up and use!

VisioTrace
Germany
3 months using the app
August 30, 2023

Love how interactive you can make the interface for the customers and customizing the page to fit your own theme is amazing as well!

Climax Cloud
United States
3 months using the app
September 30, 2022

Great app to have for our store. Response from support is speedy and effective. The branded page on our site makes tracking much easier for customers.

Higooga
Hong Kong SAR
3 months using the app
17TRACK replied October 7, 2022

Dear Friend,

Great!❤️Thanks for sharing it with us! ❤️It makes us happy to see our work has been useful and made a difference!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK