17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,878)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

May 31, 2023

This is a great app for what we were looking for! We want our customers to find and track their orders, and this is perfect

Retro 1951
United States
3 months using the app
17TRACK replied June 4, 2023

Thank you so much for being our valuable user!
Yes, by adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities. Please feel free to contact us with any feedback, we will be here to assist!

Best regards,
17TRACK

October 3, 2023

great app, strongly suggest for anyone looking for a tracking app for his shopify store!

DreamyDecorX
France
3 months using the app
August 24, 2022

17 track use very powerful and with more function to use, it helps a lot in logistic area and help me to get customer feedback too. Thank you for providing us so much useful appliction and great services

Swift Microscopes (UK)
China
3 months using the app
17TRACK replied August 24, 2022

Hi, Swift Microscopes (UK) Team!

"Thank you for providing us so much useful appliction and great services" You are so warm-hearted. ❤️

" it helps a lot in logistic area and help me to get customer feedback too. " Wow! This is great news! Thanks for sharing with us!

We will strive to create an app that makes users more satisfied!💪

Thanks again for your support and recognition!

Best regards,
17TRACK

October 2, 2023

fast and nice communication. i love this app and its employees.

Sanat Valizi
Türkiye
3 months using the app
December 20, 2022

Good app. I love how they offer tracking of ur shipments all around the world. Also i love how u can customize how

WholelineLB
Lebanon
3 months using the app
17TRACK replied December 23, 2022

Dear Friend,

Thank you so much for being our valuable user! ❤

We partner with 1400+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 23, 2024

Application très pratique

GLOW UP PARIS
France
8 minutes using the app
Edited August 2, 2022

App ottima e prestante! Servizio cliente molto preciso. Peccato solo per la traduzione in Italiano non molto curata ma probabilmente è legata a Google Translate.

Brodbay
Italy
3 months using the app
17TRACK replied August 3, 2022

Ciao Brodbay!
Grazie mille per aver condiviso il tuo feedback con noi!
Sono felice di sapere che la nostra APP e il servizio clienti ti hanno portato un'esperienza così fantastica.
Prendiamo molto sul serio il tuo feedback e le traduzioni provengono da uno strumento di traduzione di terze parti. Il problema della traduzione imprecisa è stato sottoposto al team tecnico ed è attualmente in fase di ottimizzazione e risoluzione!
Sarebbe conveniente per te farci sapere anche il contenuto del problema di traduzione?
Daremo un feedback al team tecnico per migliorare l'esperienza e l'accuratezza della traduzione!
Grazie ancora per il vostro sostegno!
Distinti saluti,
17 TRACK

October 9, 2023

Easy to use app, good customer support, a lot of choises to work with.

Valiant Vogue
Greece
3 months using the app
August 1, 2023

THIS APP IS VERY SIMPLE TO USE AND IT VERY PROBLEM SOLVING FOR EVERYONE WHETHER BEGINNER OR PRO ENTREPRENEUR.

Feleum
United Kingdom
3 months using the app
November 15, 2023

Good customer support!

Attic Buy
United States
4 minutes using the app