17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,864)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

March 2, 2023

Great application, very good service. I recommend wholeheartedly, intuitive - in one word awesome! Greetings

Boxfullofsmile.com | Online Store
Poland
3 months using the app
17TRACK replied March 6, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

November 11, 2022

Absolute 5* service from the team at 17Track, rapid responses, helped me get on track asap. Easy integration and such a quick setup. If you don't use this.. you should! Thank you 17T team :) 10/10 from me!

Aquifer
United Kingdom
3 months using the app
17TRACK replied November 11, 2022

Dear Friend,

Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 20, 2022

love this app, easily to use and amazing support, if you need any help feel free to contact the track17 team

TheHomegenix
Austria
3 months using the app
17TRACK replied June 21, 2022

Hi TheHomegenix Team,

Thank you so much for sharing your feedback!

Yes! We welcome all feedback and suggestions!
If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

May 27, 2022

I had a technical problem regarding the integration of the app with the theme of the store, I was contacted immediately by the assistance of 17TRACK that helped me solve my problem by giving me assistance throughout the morning. In the end they did a great job integrating the app perfectly with my store. Great service!

Quickle
Italy
3 months using the app
17TRACK replied May 30, 2022

Hi Quickle,

Thanks for choosing 17TRACK!

We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

May 23, 2023

Up to 50+ deliveries now and really have found 17Track to be perfect for our business. The customization really allows for us to extend our brand beyond the sale. Highly reccomend!

Felicitails
United States
3 months using the app
17TRACK replied May 26, 2023

Thank you so much for your continued support and trust!❤️
17TRACK supports the tracking of 1700+ carriers including UPS, FedEx, Royal Mail, DHL, USPS, LaPoste (Colissimo), Yun Express, Cainiao, etc. We will continue to work hard to support data synchronization from more carriers. 💪
If you need anything, just leave us a message. We will be here to assist.

Best regards
17TRACK

February 27, 2023

great integration, support walked me through everything and it helps my customers track all their packages

Slimmly
United States
3 months using the app
17TRACK replied March 1, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 10, 2023

The app's user-friendly interface, customizable dashboard, and detailed analytics are also appreciated.

My Store
Czechia
3 months using the app
July 15, 2023

I recently had the opportunity to use the 17Track app for package tracking, and I must say that it greatly simplified the entire process.

DailyNeeds
Indonesia
3 months using the app
April 18, 2023

17TRACK is an amazing tracking software. Setup was seamless and it has many customizable features. I definitely recommend them.

Gizmokan
United States
3 months using the app
17TRACK replied April 20, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 28, 2023

Great app to track shipping orders. This really helps customers and is easy to install and use.

Kit & Go
Mexico
3 months using the app