Reviews (3,066)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

June 1, 2022

ứng dụng hoạt động khá tốt,nhân viên hỗ trợ nhiệt tình.sẽ trải nghiệm thêm và có đánh giá tốt hơn,tuy nhiên nếu tự động đồng bộ đơn hàng lên app thì tốt

kimsletter
Vietnam
3 months using the app
17TRACK replied June 1, 2022

Xin chào kimsletter!

Cảm ơn bạn đã chọn 17TRACK!
"ứng dụng hoạt động khá tốt,nhân viên hỗ trợ nhiệt tình.sẽ trải nghiệm thêm và có đánh giá tốt hơn" Chúng tôi rất vui vì các hành động của nhóm chúng tôi và APP đã mang lại một người dùng hài lòng! Bạn là người dùng có giá trị của chúng tôi, chúng tôi rất vui được cung cấp sự trợ giúp của chúng tôi cho bạn.

"tuy nhiên nếu tự động đồng bộ đơn hàng lên app thì tốt" Đúng! APP của chúng tôi có thể tự động đồng bộ hóa các đơn đặt hàng của bạn từ cửa hàng của bạn. Xin vui lòng kiểm tra lại.

Nếu bạn có bất kỳ câu hỏi hoặc đề xuất nào, vui lòng liên hệ với chúng tôi. Chúng tôi sẽ lấy lại cho bạn càng sớm càng tốt!

Cảm ơn một lần nữa cho sự hỗ trợ và công nhận của bạn!
Trân trọng,
17TRACK

April 24, 2023

Very good customer service and love how they have a buyer protection!! This app far exceeds other tracking apps I have used in the past.

The Infant Shop
United States
3 days using the app
17TRACK replied May 9, 2023

Thank you so much for being our valuable user!❤️
Indeed, offering Buyer Protection earns customer's trust and loyalty, and will
protect orders against loss, damage, and delay, eliminate shipping-related customer complaints, and turn late deliveries into repeat customers.
We are glad that you like it, and if you need any help, just leave us a message.

Best regards,
17TRACK team

April 17, 2023

Very thanks to the support that can help me a lot in my begining! Hope they improve more and more because they deserve it!

OutBalance Portugal
Portugal
3 days using the app
17TRACK replied April 19, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 7, 2022

Amazing app, i love it. Very easy to use and customer service is fast and very professional. Highly recommend it.

MomyMall
United Kingdom
3 days using the app
17TRACK replied September 7, 2022

Dear MomyMall Team,

Thanks a lot for your recommendation and positive review of our APP and Customer Service! ❤️

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 27, 2022

The app is perfect. It is helping us to follow up our customers shipments. Also, providing awesome and branded tracking page.

Lujain Beauty
Türkiye
3 days using the app
17TRACK replied September 27, 2022

Dear Friend,

Perfectly! It's an honor to get such a high evaluation of our APP from you!❤️ Hope our APP can bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 9, 2023

Great customer support. I recommend this app. Very happy with the overall experience and the service received.

C & M Navigation Systems
United Kingdom
3 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
You are our valuable user! We are committed to providing our help and service to you!
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

January 15, 2023

Very good order tracking App. You can use Tracking Number OR Order Number/Email to track orders simply. It's very friendly for store owners to use as it can reduce your workload significantly. What's more, the Customer Service is great as well.

MelodySusie
United States
3 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you for your positive comment and feedback.
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

December 8, 2022

Really useful for any SHopify store who does a range of shipping options. Our customers love it and we have integrated it easily onto our site!

Anabolic Apparel
United Kingdom
3 days using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

October 24, 2022

使用17track多年了,查询很方便,准确!而且界面很友好,清晰。会继续使用的。最棒的一点就是可以将店铺和PayPal无缝链接,这样不用手动填写运单号,省时省事!套餐收费清晰,价格相对来说也可以接受。反正综合各方面,都挺不错的。五星好评吧!

WELQUEEN HOME DECOR
China
3 days using the app
17TRACK replied October 24, 2022

亲爱的用户朋友! 您好!

感谢您对17TRACK一如既往的支持并给予了五星好评,当我们的APP得到您的肯定时,是我们最开心的时刻!

若使用过程中遇到任何问题,请随时与我们联系。❤️
我们时刻准备着为您服务!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

January 8, 2023

The tracking number can be displayed in the background soon. At the same time it can track in Paypal.highly recommended!

HIMAN Industrial Supplies
China
3 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thanks for your recommendation!❤️
Our Shopify APP supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK