17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,988)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

March 10, 2023

10/10, perfect. Makes my store seem more professional. Would highly recommend if your a just getting started in dropshipping

MeowFlow
United States
23 days using the app
17TRACK replied March 13, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

Edited March 23, 2022

The app is very convenient, but its order update synchronization conditions are a bit unreasonable. Some background updates in orders are also considered order updates and are synced by the app. This affects the actual work for the charge calculation and I hope you can fix this soon. (Update - the developer took great care and fixed the issue very quickly, thanks a lot)

WGCShop
Hong Kong SAR
Over 1 year using the app
17TRACK replied March 29, 2022

Hi dear,
Thanks a lot for your support!
The order synchronization problem you feedback has been solved as soon as possible.
Thanks again for your feedback, which gives us the opportunity to become more excellent.
If you have any questions while using the APP, please feel free to contact us!
Best Regards,
17TRACK

March 26, 2024

挺方便的

dchousesolar
China
About 8 hours using the app
October 2, 2023

Perfect

Aurora Sphere
Türkiye
23 days using the app
February 2, 2023

Great app, and has Chinese customer service, and also provides a year of free service, hope the function will be more and more perfect

ASD Shop
Hong Kong SAR
23 days using the app
17TRACK replied February 6, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

August 14, 2023

Excellent app to add to your shopify store for tracking customer orders. Works with many different suppliers.

Trek Tech
United States
23 days using the app
October 26, 2023

I am a dropshipper. Plain and simple. Shipping is a nightmare and one of the most widely recognized pain points when it comes to dropshipping. 17TRACK soothes that issue for the buyer in such a simple way it's amazing.

Illuminight
United States
22 days using the app
September 16, 2022

O app é descomplicado e caso tenha alguma dúvida, somos super bem atendidos!
Super indico! Além disso, o suporte é super humano: eles entram em contato pelo whatsapp e vão enviando fotos e explicado, etapa por etapa para ajudar em qualquer coisa.

loja-sonho-dourado
Brazil
22 days using the app
17TRACK replied September 18, 2022

Caro amigo,

Sentimo-nos honrados por o nosso serviço ao cliente ter recebido uma classificação tão elevada da sua parte! ❤️I'm so proud proud of how well of us have done a great job serving our valued users! 😊

Sinta-se à vontade para nos contactar com qualquer feedback, nós ajudá-lo-emos como sempre! ❤️

Mais uma vez obrigado pelo seu apoio e reconhecimento!

Os nossos melhores cumprimentos,
17TRACK

July 19, 2023

very great app and service for end customer.
even for our seller, it is a helpful tool for remind the status of each delivery.
customer could find the updated status of their goods Transmation, we engaged their satisfy for more confident.
thank you very much.

Valk-Tech
United States
22 days using the app
February 8, 2023

Great customer service, Solved an extremely specific and unique problem very quickly for me, Was very nice and polite

GEEK SPACE
Israel
22 days using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK