17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,995)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

Edited January 17, 2023

Need email open rates data.
Need edit or change tracking number options.
Need more design for tracking page.

WIVOV
Hong Kong SAR
6 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thanks for choosing 17TRACK!❤️
Could you please contact our support team and provide more information about your request so that we can better assist you?

Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 31, 2023

GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOODDDDDDDDDDDDDDDDD

CINCHOMA
Türkiye
5 months using the app
17TRACK replied February 2, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK

April 27, 2022

Very good tracking website, very functional, very good customer service, easy to help me solve problems, recommended

Taanaa Jewelry
Hong Kong SAR
6 days using the app
17TRACK replied April 27, 2022

Hi dear,
Thanks for your kind review.
We are so glad that you are satisfied with our APP and service.
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

October 10, 2023

Nice for tracking orders

Wiskerz
United Arab Emirates
5 days using the app
March 7, 2023

This first time I use this app, which is recommanded by my suppier agency, quite convenient and UX friendly

smirkland
Hong Kong SAR
5 months using the app
17TRACK replied March 9, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

November 14, 2023

Awesome!!!

Horsesnhearts
Thailand
5 days using the app
September 6, 2023

what an amazing app ive used the free trial and it works as well as i thought with the tracking of information and thereof.

Mini Washer
United Kingdom
5 days using the app
August 25, 2023

I used to like this app when it was free. but now they've made it paid on top of it, their most cheap paid plan has like 100 orders per month which is measly and utter crap.

It's astonishing how this app boasts about its 'features', only to hide them behind an insurmountable paywall. They offer a measly free trial that's about as useful as a leaky bucket. It's like walking into a bakery, smelling the fresh bread, but being told you can only see the menu without a coin to spare. A masterclass in how not to win customers.

Rolling BBQ Grill
India
6 months using the app
17TRACK replied August 27, 2023

Hi dear friend,
Thank you so much for choosing 17TRACK, we noticed that you have been installing 17TRACK for months. We are really sorry for the bad experience you had during using the app.

With the ongoing product upgrades, we applied the new plan subscriptions in June. Last year, 33 major iterations were released, we enriched APP with more features, as well as optimized and iterated each core section several times. For example, transiting to the embedded version, advancing customization of tracking page and email notifications, adding Buyer Protection service and Auto-correction of shippers, and powerful data analysis features etc.

As you know, every coin has two sides, if 17TRACK keeps optimizing and adding more useful and practical features for our users, high research and development costs will be needed. We need support and understanding from our users, and we promise that we will not let 17TRACK users down. We will always committed to offering the best tracking experience!

Thanks again for your heartfelt feedback, we really appreciate that and sincerely hope we can get understanding from you.

Best Regards,
17TRACK team

September 13, 2023

Excllent App. Highly recommended.

Diamond Fútbol
Singapore
5 days using the app
July 28, 2023

I started using this app a while ago and been awesome and really helpful. Its super easy to use and everything is explained

zuprix
Portugal
5 days using the app