17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,982)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

February 21, 2023

This is an excellent app for any small business that ships their products. It really gives your online store a nice feature for customers. The installation is clean, the admin interface clear, intuitive and responsive. Support via email is quick and took care of all my questions. And the price for the app is very reasonable for what it offers.

Marichel Vineyard
Canada
1 day using the app
17TRACK replied February 23, 2023

Dear Friend,

Thank you so much for sharing your feedback with us! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 22, 2023

Great customer service, they were able to help me out quickly through chat and email! Definitely recommend them.

Sugar Lane Co.
United States
1 day using the app
17TRACK replied January 30, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

April 4, 2023

easy to use and very supportive customer service staff. I can connect all stores and track the tracking numbers easily

Craftinghills
Vietnam
1 day using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

June 16, 2022

Easy to install. A good visualisation of the logistics timeframe. It would be nice if the price was a little cheaper.

shinymarch.com
United States
28 days using the app
17TRACK replied June 17, 2022

Hi Team,

Thank you so much for sharing your feedback!

We are happy that our APP brings a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

"It would be nice if the price was a little cheaper." If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

February 23, 2023

Accurate track information, professional team service, and now also supports PayPal push, recommended!

Diypow
China
1 day using the app
17TRACK replied February 27, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 4, 2023

very good app for my shopify store! I recommend to everyone to track their orders quickly and easily

MalmoStil
Italy
1 day using the app
May 25, 2022

I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner, and made it easy to integrate the app with my store. I recommend the app.

Bout15
Canada
1 day using the app
17TRACK replied May 26, 2022

Hi Bout15,
Thanks for choosing 17TRACK!

“I chose 17Track because it supports large number of carriers, including the ones I struggled to find on other tools. ” Yes! We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.

"The customer service is great - Erin is efficient, friendly and supportive. They've addressed my questions in a timely manner" We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

April 7, 2023

Very good tracking app for shopify. Most the things that our store used to do separately now can be done in this app

JLucie
Lithuania
1 day using the app
17TRACK replied April 10, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 9, 2022

Love this app! great tracking support and you can customize everything. Also the support from the staff is 10/10.

Diamond Painting Pro
Netherlands
1 day using the app
17TRACK replied August 9, 2022

Hi, Diamond Painting Pro!

10/10 support from you! Thanks a lot! 😊

We hope that our app and our support team's services will bring you a better experience in the future! 😊

Thanks again for your support and recognition!

Best regards,
17TRACK

April 14, 2023

Very easy to use, they explain how to do everything on the app and it works very well. Highly recommend it

GemNation
United Kingdom
27 days using the app
17TRACK replied April 17, 2023

Dear Friend,
Thanks for your recommendation! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK