17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,989)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

September 26, 2023

best app so far!!!

ABISINIA
South Africa
14 days using the app
December 22, 2023

güzel uygumala

Sırça Sepeti
Türkiye
34 minutes using the app
November 13, 2022

It is very convenient, the installation is very fast, and it can be used for one year for free,good!

Gottaylor
United Kingdom
About 13 hours using the app
17TRACK replied November 14, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP has brought you such a great first impression! We also hope our APP will bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 20, 2023

Overall, I would highly recommend this app to anyone looking for a hassle-free experience. You won't be disappointed!

wowat.co
Australia
About 12 hours using the app
17TRACK replied February 22, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so glad that our APP has brought you such a great first impression!
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

September 8, 2022

Great app with even better technical support. Love it! I definitely recommend this to any store that needs to offer tracking services.

PadelZone
South Africa
About 12 hours using the app
17TRACK replied September 9, 2022

Dear PadelZone Team,

What a high evaluation!🤩❤️Thanks a lot!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 16, 2023

Exactly what I needed to make sure my customers could efficiently track their orders. My account manager Tina has been very helpful.

Humber Pets
United Kingdom
About 12 hours using the app
17TRACK replied February 20, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 25, 2023

Best app to get started with—super fast and easy setup and it has all the options and functionalities you could need. Branding it and creating a page for customers to track orders is very fast. The tracking page itself looks professional.

miaderma
United States
About 12 hours using the app
Edited July 6, 2023

invasive, they don't answer from the support when you are speaking about client redirected to their website without your approval , as well added 17track as a "carrier" , then even if you uninstall the app "17track" stay on your native tracking page.... that company don't care about customer and loyalty. !!! don't use that app
(ha i forget to say, they ask you to put a 5 stars review to get rid of their branding ! )

CordeFit
Portugal
15 days using the app
17TRACK replied June 27, 2023

Dear Friend, sorry to hear about the trouble you've encountered and deep apologies for causing you such a misunderstanding.

I understand this must cause you a bad experience. We've made a reply to your issue while you asked on live chat, but sadly we missed the connection with you, seems you didn't receive them. We are always here at your service.
I've sent the email to let you know the suggestion we have on the issue. This situation might be related to the shipping agents, I'll try my best to share the information that we have, hope to help you out.

If you still need our assistance, just email us anytime.

Best regards,
17TRACK

January 23, 2023

Great app for tracking orders. Lots of options available to customize the layout and overall experience.

bold-shades
Spain
About 11 hours using the app
17TRACK replied January 30, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 15, 2023

This app is great as it provides a seamless way for customers to easily track their orders without having to contact you (the seller)

MS Soccer Jerseys
Canada
About 10 hours using the app
17TRACK replied May 17, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK