17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,990)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

October 18, 2023

Great app, easy to use.

BodiHeal™
Switzerland
4 minutes using the app
September 24, 2023

Great parcel tracking app. It's easy to install and use. I highly recommend

TaylorsRoad
New Zealand
4 minutes using the app
October 18, 2023

Perfect service, ik zou het iedereen aanraden

Lasonta
Netherlands
3 minutes using the app
October 31, 2023

This is good apps for my store.

Linkifun
China
3 minutes using the app
February 1, 2023

I like their service, it fits our business needs perfectly! So, we are very satisfied. It's important that they offer free packages! This is fantastic!

FanCustom
United States
3 minutes using the app
17TRACK replied February 3, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so honored that you rate our APP so highly!❤️Thanks a lot!

Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!

Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 16, 2023

J'ADORE C'EST UTILE

GripTight
France
About 1 hour using the app
August 26, 2023

slow customer support. over all good app. we mistakenly deleted the app and it removed our free trial when we installed again.

Revazen
United Arab Emirates
About 1 hour using the app
17TRACK replied August 28, 2023

Hi, dear friend,

Thank you for choosing 17TRACK, and sorry for bringing you the inconvenience!

I believe the free trial is now still available for you, my friend. Please don't worry. We've already processed the request soon after you contacted us on chat, and an Email was sent in case you missed out on the message. We'll surely keep optimizing the customer service to provide a better experience for you.

We never meant to remove any benefit from you, however as a Shopify Partner we should not keep the user's data after uninstall. If you need any assistance, just contact us and we'll try our best to minimize the impact.

Thanks again for leaving your genuine feedback, and let us know with any other questions you may have.

Sincerely,
Team 17TRACK

September 13, 2023

Doesn't work. They propose to remove the ""Powered by 17TRACK" if you give them a 5 star review.

Kuru Shop
United Kingdom
26 minutes using the app
17TRACK replied September 15, 2023

Hello my friend,

Thank you so much for your feedback and apologize for unsatisfactory experience.
But we really want to help you with your business, in sincerity.

We've looked back to your requests and we're confident that we can provide you with satisfactory solutions. An email has been sent to you for further communication, and we really appreciate if you can give another opportunity to us.

Thank you and best wishes to you and your business!
17TRACK

September 22, 2023

17track is hands down the best tracking service, and makes handling customer order inquiries so much easier. Frees up my time!

Kokoro Katana
Canada
June 13, 2023

Super easy app to use and a huge time saver on customer service. I highly recommend this app to anyone.

Surf Indonesia
New Zealand
17TRACK replied June 13, 2023

Dear Friend, Thank you so much for being our valuable user!

17TRACK provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK