17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,982)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

December 2, 2023

Absolutely amazing tracking page design! Would highly recommend using this app. Very clean and customizable pages for tracking orders.

One-Piece Charm™
United States
About 2 months using the app
March 27, 2024

good app! this app is easy to use and have all the tracking features that i was looking for!

Novimes
United States
About 2 months using the app
February 21, 2024

easy set up. looks good. good customization

LOOVED
Netherlands
4 months using the app
December 27, 2023

I can’t say I would or not at this time. Why? Because this app isn’t for novice without understanding of terminology and how to understand how to use it if you never dropped ship before. I just didn’t understand the process. My trial period was very wed up trying to understand how to use the app. I have orders without tracking numbers and customers are looking for this info and I don’t have answers. I believe before anyone wanting to open an e commerce should strongly consider getting a CLEAR UNDERSTANDING of how all the moving parts what terminology means and how to use app’s effectively and actually build a website as the test of understanding. Thank you for extending my trial. I’ll try to apply my understanding by creating a functional tracking system using 17TRACK. Right now I still don’t have a working tracking system. I will rate this app again prayerfully giving it 5 stars
Thanks again for the opportunity to give feedback on my experience with 17TRACK.

CUSTOMIZE THIS
United States
25 days using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response and we are very thankful for your feedback. We sincerely regret that you did not have a pleasant experience while using our app.

Regarding the issue you mentioned, we have updated our guidelines to improve the experience for new users. If you are willing to give us another chance, we invite you to reinstall our app and provide us with your feedback on the improved experience.

Additionally, for information on How does 17TRACK work, you can also refer to our Help Center:https://trackcenter.crisp.help/en/article/how-does-17track-work-how-do-i-get-started-134mpbu/

We greatly value the feedback and suggestions from every one of our users, as this is the primary focus for our 17TRACK app's updates. We are dedicated to the success of every customer and to providing an enhanced track experience.

Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day.

Best regards,
17TRACK Team

November 24, 2023

WOWUU 17TRACK is the BEST app on shopify to track your orders, please download now!

Skylinn
Switzerland
3 months using the app
January 21, 2024

thank you this is a very good handy app this app makes it convenient to track items
Whether it's a local delivery or an international shipment, 17Track has you covered. It consolidates tracking information from various carriers, making it a one-stop solution for all my tracking needs.

ActIve Select
Kazakhstan
7 days using the app
March 29, 2024

really useful. actually works.

Homessupport
United Kingdom
3 months using the app
January 31, 2024

Excellent up dates

I have always experienced good service and on time results with 17track

Truebeauty
Germany
About 2 months using the app
June 9, 2024

good

SKYRUNNER
France
3 months using the app
August 18, 2024

merci pour votre appli super nous l'utilisons depuis longtemps et nous en sommes toujours autant satisfait

GRAINES DE PÈLERINS
France
17 minutes using the app