Reviews (331)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for automating transaction syncing from platforms like Shopify, Amazon, and Etsy into QuickBooks and Xero, saving hours on manual reconciliation. It's praised for seamless integration, accurate financial reporting, and clean journal entries. The customer support is frequently highlighted as responsive and helpful, with a thorough onboarding process that enhances user experience, making setup and troubleshooting smooth and efficient.

April 14, 2026

WOW. I am so glad I found A2X. The integration between Shopify and Quickbooks was super easy and straight forward. Their support team is incredible too. They are super responsive and will jump a call to walk me through my questions/concerns. 10/10 recommend if you have a Shopify store. The Quickbooks Shopify Connector app is AWFUL, lol.

Palomai
United States
10 months using the app
February 27, 2026

First I must say the software is amazing and any small business owner should use it. I quickly was able to connect all my JerkyNSpice channels quickly on my own, until I started Shopify which was done a bit differently and I kept getting stuck. Andrea in support was nothing short of amazing and quickly helped me troubleshoot the issues. One was even one she had never seen (feel those always happen to me! :)) but we quickly set up a shared screen and powered through it together. She was a true advisor and incredibly helpful in a short period of time. I would give her 6 stars if it was possible. Thanks A2X team!

Jerky & Spice
United States
Over 2 years using the app
May 11, 2026

I confess that adding A2X was a bit nerve wracking, but trying to handle the Shopify payouts is a nightmare. So, I went all in.

What has impressed me the most is the customer service. They are there when you have a concern; right there in Chat. Not a robot, not artificial intelligence, a real person.

Right here, I'm in.

Kathryn's Collection Inc.
United States
About 1 month using the app
March 2, 2026

This app has saved me hours and hours of work, putting invoices onto my accounting systems Sage. It links my shopify sales and inputs all the data into sage and allows me to allocate deposits in seconds. Also the A2X support team are amazing, they are always on hand and responsive to every question and have talked me though the whole process. A specail thank you to Nora and Doloras who have helped me no end.

MIKAELA LYONS JEWELLERY
United Kingdom
10 months using the app
Edited February 19, 2026

While we had a rough start with our A2X setup, our overall experience has been excellent. Once we fully engaged with the onboarding process and clearly walked through how our business handles different payment types (credit cards, checks, COD, ACH, and terms), everything came together. The A2X team was responsive, knowledgeable, and genuinely committed to helping us get the configuration right. Their support helped us understand both the software and the accounting flow behind it, and we now have a system that reconciles cleanly and saves significant time each month.
Tip for new users: take full advantage of onboarding and be very detailed about your workflows—it makes all the difference.

Northwoods Casket Company
United States
11 months using the app
February 26, 2026

Our transition to A2X has been extremely positive thanks to the very responsive and thorough onboarding team. We have been working with Jana and I highly recommend her. I have had several video calls with her during our transition and she always resolves my outstanding questions and makes sure everything is flowing properly from Shopify and Stripe to Quickbooks and takes the time to explain and make sure I fully understand the process which is extremely helpful. It's unusual to have such personal and invested customer service and I cannot speak highly enough about how differentiating this is. Great product with great customer service. Highly recommend.

Field Ethos Journal
United States
28 days using the app
March 2, 2026

Andrea from the A2X support team has been extremely helpful throughout the entire process. She was patient, clear in her explanations, and made sure my payouts were correctly fetched and ready to post. I really appreciate how responsive and supportive she has been, it made a potentially complex accounting setup much smoother. Thank you for the excellent support!

MØRK København
United Kingdom
17 days using the app
March 10, 2026

I was having some issues with A2X and QuickBooks, but Anas from A2X guided me through it. I really recommend the software.

Functional Patterns
United States
About 3 years using the app
April 23, 2026

Nicole and Robert were the absolute best. They were super friendly, attentive, and knew their stuff. On top of that, the tool is super user friendly and easy to use. My only regret was not signing up for this service sooner.

TrapxJitsu
United States
1 day using the app
January 20, 2026

I have used A2X in the past, and decided to give it another shot because of the ability to map to accounts rather than only to Products/Services like many similar softwares require, which creates issues and unneccessary complexity for our business.
I am SO happy that I did, I have seen many huge improvements with the software functionality and the UI/UX is by far the best of the many that I have tried for a variety of businesses.
What stands out the most is the Customer Service - the Support Bot is pretty spot on, but when it isn't or when I need more customized help, the team is always quick, helpful, and super kind. Definitely an A2X user for life now and have recommended it to several other accountants since doin the most recent implementation.

Luno®
United States
Over 3 years using the app