Reviews (314)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to automate the integration of sales data from e-commerce platforms into accounting systems like QuickBooks and Xero, enhancing efficiency in accounting tasks. It effectively handles large transaction volumes and complex data transfers, including COGS calculations. The customer support is praised for its responsiveness and expertise, providing personalized assistance that enhances user satisfaction.
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The customer support I received from A2X is world class! There is no cutting corners and they genuinely want to help not just offer cheap outsourced help desks. On the contrary the support I received from Kim Pacy was amazing. She was very patient, supportive and kind. She genuinely wanted to support me. She made it fun. I always felt welcome. I trusted her to help me and I did not have to jump from one person to another. She was the one who emailed me and the one who met with me online when we needed to go over things. The best online support I have ever received! Thank you Kim and A2X
Kim from A2X helped me out when i had a disconnect issues with QBO. They were responsive and helpful. I was back up and running quickly. The tool is so useful to simplify the Shopify data into QBO. Highly recommended.
Juliet from A2X was extremely helpful in resolving the issue I had. She is truly amazing.
Great customer service, just reached out by chat and had a quick resolution!
I would like to express my appreciation for Renee who worked with me over five of sessions to resolve a deferred revenue imbalance. She was great to work with and ultimately the imbalance was resolved. Thank you Renee!
The A2X platform is a must have to categorize your Shopify payouts. Making a stressful task, not stressful at all. Their customer service will ensure you have a great experience and that your numbers align correctly.
Excellent app that seamlessly integrates Shopify with Xero.
The support team is outstanding. Special thanks to Renne for resolving two recent issues quickly and efficiently. Highly recommended!
I have had consistently excellent tech support with the occasional issue I encounter. Shout-out to Nichole!
A2X, specifically Kim and Robert, helped me out greatly today! it's so nice to be able to rely on TRUE professionals to help advise me, the non-traditionally trained bookkeeper in providing excellent data for my client! I really appreciate this tool and could not have ever figured this out for myself. well worth it!
Robert (and others) in the customer service team are experts. They thoroughly investigate any issues in the most granular detail, and prescribe tailored solutions to you (not generic answers or links to knowledge pages).