Reviews (342)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for automating transaction syncing from platforms like Shopify, Amazon, and Etsy into QuickBooks and Xero, saving hours on manual reconciliation. It's praised for seamless integration, accurate financial reporting, and clean journal entries. The customer support is frequently highlighted as responsive and helpful, with a thorough onboarding process that enhances user experience, making setup and troubleshooting smooth and efficient.
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This app is worth every penny, and has truly changed my workflow as an in-house bookkeeper. I used to spend HOURS manually making journal entries into Quickbooks, but with both the COGs and Shopify payouts features, I post to QB, go to QB, match, and bam you're done. It takes some time for initial set up, to map each account into your Quickbooks correctly, and I definitely had to figure out a few odd things, but once you get it working, it's 10000% worth your time.
I've been a user of A2X for about a year now and previously just used the Shopify to Xero integration. I recently decided to make the upgrade to also have the PayPal to Xero integration set up, to cut down on manual end of month reconciliation across multiple currencies with the FX variances between PP & Shopify being a bit painful.
I had my complimentary 1 hour onboarding meeting with Nicole from A2X and the experience was 11/10. Super friendly, helpful and patient (actually put in the time to teach and help me understand instead of rushing through things, whilst still making the most of the time), achieved all the set up I needed and I've just been finalising the implementation and so far I'm very impressed. All her explanations were incredibly clear and instead of an awkward onboarding meeting it felt like chatting with an old friend (not your average onboarding experience). The software is also very dynamic to adapt to new scenarios and truly does make it so much easier on the end user. Thanks so much Nicole - I really appreciate it.
The support team from A2X staff has been extremely helpful. Nicole Gostomski, in particular, was very courteous and professional — Thank you for the support, advice and great service Nicole.
I always find the staff and level of support from the A2X staff extremely helpful - always very courteous, they dont talk down to me like other apps I could mention. Specifically Jessica - always there when I need help. Thank you.
The help I received from Manuela was outstanding. She answered all questions and explained how A2X works with Shopify. This program will save me hours of work each week!
Huge thanks to the A2X support team, especially Anas! My issue was resolved super quickly and efficiently. Fantastic service.
Good App and easy to adapt to. There's a few details to get used to with mapping and clearing accts but very helpful and reduces time to clear books! Nicole has walked me through items to get me up to speed! thx
Such a lifesaver when it comes to ecommerce bookkeeping. Reconciling my sales channels used to take forever, but A2X makes it so easy.
Many thanks to Ana who has been super helpful regards a query and subscription question today. Thank you Ana!
Carla, Good Wash Day
Online assistance provided by Anas was invaluable, prompt response and excellent service through to resolution. Further help offered for our issue so hopefully will be resolved. Highly recommend for customer support.
