Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automation and simplification of accounting tasks, especially for high-volume businesses. It integrates well with popular accounting software and e-commerce platforms, accurately recording transactions such as sales, taxes, and refunds. The app's customer support is praised for its quick response and expertise. The onboarding process is comprehensive, aiding merchants in understanding its functionality. The app also handles multi-currency transactions, international sales, and automates reconciliation of payouts, saving time and improving financial record-keeping.

October 23, 2023

Absolutely brilliant app and support. I started by using the app recommended by Shopify for Shopify-Xero integration and it didn't work properly. The invoices were so random. A2X makes the accountign much easier and feeds properly to Xero. Also I got full onboarding from a very qualified team and it is all set up as it should be. Highly recommend!

For Play Chocolate
United Kingdom
13 days using the app
A2X Software Limited replied November 30, 2023

Thank you for this beautiful review that perfectly sums up what A2X is about. It is about facilitating and automating e-commerce accounting processes with accuracy as our highest priority. And it is about sharing knowledge and expertise, and making sure you are feeling comfortable with using our software and having our entire support team by your side. We are very excited and appreciative that you have joined us and we are predicting a smooth sail and some fun times :)

November 6, 2023

Accounting is a very new area I am experiencing for the first time along with becoming VAT registered I needed to have my hand held throughout the whole process. Jess was amazing at helping me get set up with both shopify and amazon including a period of no VAT and VAT. Software is easy to navigate and use.

United Kingdom
20 days using the app
A2X Software Limited replied November 30, 2023

Thank you so much for taking the time to support us out here. Jess is our superstar, and we are all especially good in hand holding, as we know very well how overwhelming e-commerce accounting and VAT processes can be - so our mission is to facilitate it all for you and act as an extension of your team :) We are looking forward to working with you long into the future!

November 28, 2023

Really clever and simple system to use. Puts your mind at ease knowing that everything is accounted for correctly. The 2 members of staff I have dealt with, David (Sales) and Victoria (Vat specialist) have been superb. Victoria made everything so easy and is very helpful and kind. Would definitely recommend.

PRONET Abrasives
United Kingdom
6 days using the app
August 23, 2023

A2X team has been really helpful in setting up the accounts and automation for our store, with special tribute to Ms. Jessica Danford. Very nice person and helpful in solving technical issues.

Hong Kong SAR
11 months using the app
A2X Software Limited replied November 30, 2023

Thanks so much for leaving this review for us. Jessica is indeed a wonderful person and an amazing expert and we absolutely love her! We appreciate your support and we are just a click away whenever you need any assistance :)

July 15, 2023

I'm just learning QBO and A2X is just amazing. I can't be happier with the support and how easy it works for allowing my payouts to reconcile with the deposits in my bank. It makes bookkeeping fun, not a nightmare. There's a reason why ecommerce business's rely on A2X. Very happy customer over here!!!!

Sam's Original Art
16 days using the app
A2X Software Limited replied August 10, 2023

Thank you! It's so great to hear that customers can find the ease of A2X making their bookkeeping fun! We hope to be able to support you long into the future and once again, thank you for your review. You made our whole team smile!

July 4, 2023

The support team at A2X is great. They are quick to research and resolve issues. The App makes reporting sales and cost effective for my business owners. It was great working with Jessica on the support team.

Mahogany Mommies
United States
About 2 months using the app
A2X Software Limited replied August 10, 2023

Thank you for your review and special mention of our support team. Jess is a superstar, and the whole team is the same, happy to help anytime and we generally have a solution to cover all. Thanks again for your review, we greatly value the feedback.

June 12, 2023

Would highly recommend this app for e-commerce accounting. Jess was very helpful throughout the set-up process and was always able to find a solution for any issues we had.

United Kingdom
4 months using the app
A2X Software Limited replied August 10, 2023

Thank you so much for your review and support. We're pleased to hear that you are set up well and that we had a solution to cover your needs. We agree Jess is a superstar! Thank you again, we really value your feedback and support, and we look forward to working with you long into the future!

May 18, 2023

I will not lie I was overwhelmed when we started, but man oh man this app is worth the effort . No more reconciliations, no more 100's of invoices created but the winner. They UNDERSTAND SEASONAL businesses. Warndu is an Australian Native Food and gifting business. We go ballistic at Holidays and are more stable during the rest of the year. Automated downgrade of fees based on the work that the automation is doing. IT for good. Thanks so much.

9 months using the app
A2X Software Limited replied May 26, 2023

Thank you for your review and kind feedback about A2X! We strive for gold-standard service and getting reviews like this make our day! We appreciate your time and look forward to working with you into the future.

June 15, 2023

Great product, once setup it saves so much time/makes life a lot easier! Customer support is amazing..easy 5 STARS!!

Redline Finish
United States
11 days using the app
A2X Software Limited replied August 10, 2023

Thank you for your review. We love hearing of 5-star experiences and we're super happy to hear our Customer Support team has been amazing. Thanks again, we greatly appreciate feedback like this :)

May 15, 2023

I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend.

The Sewing Studio
United Kingdom
About 2 months using the app
A2X Software Limited replied May 25, 2023

Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!