Reviews (333)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.
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Excellent customer service.
A2X has been a tremendous help so far. Its automation for reconciling transactions between Shopify and Xero is a huge time-saver. Plus, their customer support has been excellent.
so far it sucks. It's stuck because sku's have - in them. And they seem to have not figured this out yet. I'm kinda pissed I'm having to tell them how to fix this.
I'm absolutely happy how A2X works and syncs data of our Sopify sales and payouts with our Quickbooks Online account. It's a great tool with very precise data.
The A2X Support Team answered all my questions within really 15 minutes as they promise. They resolved the issue of missing some historical payouts during 15 minutes as well.
I tried other apps, and now I can say with complete confidence A2X app is the best solution.
A2X is a great app for giving me clear profit visibility and allowing me to calculate my GST in AU
Nicole was very helpful in onboarding me to A2X and dealing with all of my questions. She broke everything down visually so i now have a much better understanding of how to use everything
Onboarding was amazing, super easy to set up and get started right away to categorize all my fees from Shopify. I think this is an amazing tool that has already relieved so much bookkeeping and accounting stress for myself and it's that much easier to keep my books clean so I can focus on bringing in revenue into the business.
Quick, clear, efficient and friendly customer service. Excellent communication and a real "can-do" attitude from all the staff.
The software looks complex however the support team helped me set it up, and answered all questions I had about any discrepancies I noticed. This app saves so much time on generating reports and finding the lost expenses in them, then transferring the information manually to QBO. Highly recommend
If you have a large Chart of Accounts, it takes a while to set up - but it is well worth it. The detailed allocation of transactions to individual accounts saves large amounts of time - particularly if you use multiple payment gateways in Shopify. And the support is very responsive. They answer most questions quickly and never hesitate to explore more complex questions.
I would like to commend the entire team at A2X for their outstanding service. We have been using their services for a few years now, and the onboarding process was the smoothest experience we've ever had with an app company. Since then, whenever we've had questions—often due to our own lack of knowledge—the team has been consistently patient and responsive. They are always quick to clarify any confusion, whether through email or screen shares, and do so with a cheerful and nonjudgmental attitude. Their professionalism and support have been invaluable to us.
Thank you so much for the glowing review! We are dedicated to ensuring that our customers feel supported and valued every step of the way. Your kind words serve as a great motivation for us to continue providing excellent service and assistance to all our valued users.
Thank you for choosing A2X and we look forward to continuing to provide you with outstanding service for many years to come!