A2X Sync for QuickBooks & Xero , 267 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to automate complex accounting tasks, particularly for businesses with high online sales volumes. It's praised for accurately syncing sales data from Shopify and Amazon to QuickBooks and Xero, handling tax compliance, and reconciling payouts. Many appreciate the thorough onboarding process and responsive customer support available across multiple time zones. The app's capability to manage multi-currency and international sales is also valued by businesses operating globally.
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The support setup team was great to work with. They made time to provide support, did so in a friendly manner and were very knowledgeable.
I recently had the pleasure of working with Jessica Danford from the A2X support team, and I couldn't be more satisfied with the level of service I received.
From the get-go, Jessica was incredibly attentive and proactive in resolving the mapping issues I was facing. What stood out to me was her commitment to ensuring that my query was fully resolved. She didn't just provide a one-time solution; she followed up consistently to make sure everything was running smoothly on my end.
In instances where immediate attention was required, Jessica went above and beyond by scheduling emergency calls to address the issues. This level of dedication and customer service is rare and highly commendable.
I am extremely grateful for the support and assistance I've received from A2X, and especially from Jessica. Your team is doing an incredible job, and I couldn't recommend A2X more highly!
Thank you for making my experience so positive. Keep up the excellent work!
Wow! These are the kind of reviews that make all of us smile. Reading about your overall experience, and such a beautiful feedback for Jessica, who deserves all the praise and appreciation possible - we wish to thank you for sharing your kind words and supporting us.
The commitment you described is a value that we consistently nurture throughout A2X - it is the way all teams operate, and having it recognized through your words means a lot to us all.
We are very grateful for a chance to work with you, learn from eachother and smooth out any bumps that might appear on the road. We are in this together, and nothing can stop us if we stay that way :)
I will not lie I was overwhelmed when we started, but man oh man this app is worth the effort . No more reconciliations, no more 100's of invoices created but the winner. They UNDERSTAND SEASONAL businesses. Warndu is an Australian Native Food and gifting business. We go ballistic at Holidays and are more stable during the rest of the year. Automated downgrade of fees based on the work that the automation is doing. IT for good. Thanks so much.
Thank you for your review and kind feedback about A2X! We strive for gold-standard service and getting reviews like this make our day! We appreciate your time and look forward to working with you into the future.
I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend.
Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!
A2X team has been really helpful in setting up the accounts and automation for our store, with special tribute to Ms. Jessica Danford. Very nice person and helpful in solving technical issues.
Thanks so much for leaving this review for us. Jessica is indeed a wonderful person and an amazing expert and we absolutely love her! We appreciate your support and we are just a click away whenever you need any assistance :)
Would highly recommend this app for e-commerce accounting. Jess was very helpful throughout the set-up process and was always able to find a solution for any issues we had.
Thank you so much for your review and support. We're pleased to hear that you are set up well and that we had a solution to cover your needs. We agree Jess is a superstar! Thank you again, we really value your feedback and support, and we look forward to working with you long into the future!
We are using A2X app for Shopify and Amazon marketplaces. Victoria has been a huge help in getting us set up and mapped correctly. They are responsive and knowledgable. This has simplified our accounting. Thank you!
Thank you for providing a review, we are pleased to hear that our superstar, Victoria was able to provide you with our gold standard of customer support! We appreciate your time and look forward to working with you!
We recently moved from Sage Clod to Xero accounting. We experienced some initial issues with the reconciliation of funds from our Shopify site, but after a 15 minute phone call with Victoria the issue was quickly resolved.
Thank you so much for your review. We're happy to hear that your issue was resolved quickly with one of our superstars, Victoria! We always aim to provide a gold standard service with helpful, available support. We'll be here to assist when you need us!
The support team at A2X is great. They are quick to research and resolve issues. The App makes reporting sales and cost effective for my business owners. It was great working with Jessica on the support team.
Thank you for your review and special mention of our support team. Jess is a superstar, and the whole team is the same, happy to help anytime and we generally have a solution to cover all. Thanks again for your review, we greatly value the feedback.
Great product, once setup it saves so much time/makes life a lot easier! Customer support is amazing..easy 5 STARS!!
Thank you for your review. We love hearing of 5-star experiences and we're super happy to hear our Customer Support team has been amazing. Thanks again, we greatly appreciate feedback like this :)