Reviews (333)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.

December 10, 2024

Great app for us to use with Shopify and Xero, and amazing customer service, too.

Emily and Fin
United Kingdom
About 3 years using the app
November 4, 2024

A2X worked perfectly for our company. Importantly, their support was super helpful and responsive in helping us learn the platform and find things.

Woof
United States
Almost 2 years using the app
November 29, 2024

Love this app! Makes things really simple

Heal Naturally
United States
3 months using the app
November 15, 2024

The app has been very easy to setup and use! It has already saved me a good amount of time from manual entry. Meg and the support team and the partner help has been amazing! I can't recommend the a2X app and the team highly enough!

Hope's Gate
United States
17 days using the app
October 15, 2024

A2X to Xero is amazing and has great customer support! I had a missing payout that didn't come through to Xero, and the chat support was able to resolve in 24 HOURS! Absolutely amazing!

Rosypenguin
United Kingdom
Over 3 years using the app
November 7, 2024

Great experience and very fast replies. Thanks Agnes for the amazing service!

Tallow + Ash
United Kingdom
About 1 year using the app
October 31, 2024

Lifesaver for multi-channel/multi-website. A2X saves us so much time day-to-day and $ at year end with bookkeepers. We use Shopify(2 sites with PayPal and Shopify Payments)+Shopify POS and QBO.

mEYEspa
Canada
Over 1 year using the app
October 7, 2024

A2X's customer support has been excellent. Especially Nicole, who quickly and effectively helped solve the problem every time. Thanks so much.

LIONESS FASHION USA
Australia
Over 2 years using the app
Edited January 4, 2025

Brilliant App, Great Support.....A2X is the perfect link between Shopify and Xero, makes life so much easier and very clear to check reconciliations, actually makes the understanding of fees and clearing of PayPal and Klarna simple. Lana and Will at the support team are great and very helpful.

Each time I speak to the support team at A2X the more impressed I am. Gives me confidence for our next store. A big thank you to Lana.

Pure Derma London
United Kingdom
3 months using the app
October 20, 2024

In the process of building out our accounting workflow, we ran into some issues before even subscribing. We reached out hoping someone would help or look at alternatives. The response was quick and concise. Lovely service.

Goods of Culture
Australia
About 1 month using the app