Reviews (300)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that simplify integrating Shopify sales data into QuickBooks and Xero, enhancing bookkeeping accuracy by effectively categorizing transactions like fees and discounts. Its transaction mapping and reconciliation features are particularly beneficial for e-commerce businesses dealing with multiple payment gateways. Additionally, the support team is praised for being responsive and knowledgeable, providing essential assistance in setup and troubleshooting, which contributes to the app’s reliability and effectiveness in managing complex e-commerce bookkeeping.

March 3, 2021

This app has been a lifesaver. Saves so much time in reconciling each payout that more than covers the cost of the app. One less thing to worry about when running a business! Customer service is also top notch.

Vive
United Kingdom
Almost 2 years using the app
August 25, 2020

I don’t know what I would do without this app! Saves me so much time and hassle, plus I don’t have to pay a bookkeeper now.

Tasty Tie
United States
Almost 2 years using the app
September 26, 2021

Excellent software - has worked perfectly for syncing data into Xero and in the process saved us a lot of time!

Infinite Session
United Kingdom
Over 1 year using the app
February 22, 2022

This app connects my sales data with my accounting platform (Xero), it codes all my transitions automatically saving me hours every week!

The Cook Shop
New Zealand
Over 1 year using the app
November 27, 2023

Good day.....I absolutely highly recommend A2X!! For any accountant that manages ecommerce ERPs using all sales channels, this is a must have!!! And their customer service is Top Notch. Great Company, Great Support, Great Service!!!!!

Okayplayer Shop
United States
Over 1 year using the app
A2X Software Limited replied December 17, 2023

We appreciate your positive feedback! It makes us happy to know that you have had a great experience with our customer service and that you highly recommend A2X. Our goal is to always deliver the best service and we are delighted to hear that you are satisfied with our efforts.

March 3, 2021

The most important app for us in linking to our accounting system Xero and being able to monitor our cost of goods sold each day as well as streamlining reconciling Shopify Payments and Paypal to the bank. Thank You A2X you are the necessary bridge between Xero and Shopify!

Full Stop
United Kingdom
Over 1 year using the app
September 28, 2021

My bookkeeper recommended this app to use in conjunction with my QuickBooks account and we have both been very pleased with how easy it is to keep track of recordkeeping for my website. It literally does the work for me! I couldn't be happier!

Wicked Chic ME Boutique
United States
Over 1 year using the app
Edited October 1, 2021

Happy with A2X, it makes bookkeeping way easier between your Shopify, Amazon and more by importing automatically all transactions, already categorized perfectly. Saves hundreds of hours of bookkeeping per year!
Recommended!

Bonne et Filou
United States
Over 1 year using the app
December 21, 2023

Overall, this app works well and performs the tasks we need it to perform. There are some small hiccups with the user interface, which would require involvement from the A2X support team to resolve (mostly surrounding updates to users and/or transferring information between users). However, I give them a resounding 5 stars because their customer support goes very far above and beyond for their customers. Not only did they help me, but they made suggestions on how to save money and best utilize their platform. If you run into an issue, their customer support will go miles to make things right. I would highly recommend for that reason alone, plus their product fulfills our business needs.

Gut Food
United States
About 1 year using the app
A2X Software Limited replied January 9, 2024

Thank you for the 5 star review, Gut Food! We're happy to hear you had a fantastic experience with Ling - we strive for a gold standard support and love to go above and beyond! We'll be here when you need us :)

February 18, 2021

A2X Simplifies my accounting between QBO and Shopify. Takes the pain out of figuring out where to incorporate all the data in QBO.

Lunardust
Canada
Over 1 year using the app