Reviews (312)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate the synchronization of sales data between e-commerce platforms and accounting software like QuickBooks and Xero, streamlining the handling of large transaction volumes. It is praised for its seamless integration with Shopify and Xero, enhancing financial reporting accuracy and simplifying tax calculations, including GST for Australian businesses. The app's customer support is noted for being responsive and knowledgeable, offering personalized assistance and ensuring a smooth onboarding and issue resolution process. Merchants recommend it for its robust features that save time and improve the user experience.

December 1, 2021

I decided to use A2X to connect Shopify to our accounting software. The customer service support is amazing, there is someone always on hand to promptly assist and now everything is set up, almost everything is now done for us. Great time saving from A2X!

Sixteen Ninety Two
United Kingdom
About 2 years using the app
May 12, 2021

This app works perfectly with Shopify and Xero to sync over sales. It saves me loads of time and prevents mistakes.

Big V Kampers & Kustoms
United Kingdom
About 2 years using the app
March 2, 2021

Thank god A2X exists! I can't imagine manually posting all the transactions created in our Shopify and Amazon accounts. A2X support has been prompt and thorough, the syncs have been error free and the price is very reasonable!

Smoking Airplanes
United States
About 2 years using the app
January 5, 2022

A2X speeds up what was previously a very manual and time consuming process, and does it reliabily and quickly.

Shan Motorsport
Australia
Almost 2 years using the app
May 7, 2020

Having previous experience manually doing Shopify sales for e-com businesses, I was hesitant to use A2X for a new client. However, I am so glad we switched. The time saved on data entry is phenomenal.

Thank you A2X!

a2zbeauty
United Kingdom
Almost 2 years using the app
February 21, 2022

A2X support has been very helpful in connecting our Shopify stores to Xero. The process is smooth and if there's ever an issue, which has been rare, the support is fast. Thank you!

eDog Australia
Australia
Almost 2 years using the app
September 22, 2021

The app is the perfect solution for integrating financial data between Shopify to Xero. Once set up the data transferred makes reconciling daily invoices from Shopify seemless. Support is amongst the best. I use the chat facility when needed and the response and assistance has always been second to none.

maisie & clare
Australia
Almost 2 years using the app
January 6, 2023

I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.

ONJU
United States
Almost 2 years using the app
A2X Software Limited replied January 11, 2023

Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.

May 10, 2021

Brilliant app once you understand how it works. Customer support are very helpful also. Don't hesitate it saves a lot of manual work. Could be cheaper for smaller businesses that's my only negative but everything could be cheaper I guess!

VEGUMMIES
United Kingdom
Almost 2 years using the app
Edited February 25, 2022

A2X is a MUST HAVE. Saves so much time on your accounting by importing and pushing your payouts to the correct accounts as well as keeping track of COGS.

Project Patio Inc
United States
Almost 2 years using the app