Reviews (333)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent support.
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Having previous experience manually doing Shopify sales for e-com businesses, I was hesitant to use A2X for a new client. However, I am so glad we switched. The time saved on data entry is phenomenal.
Thank you A2X!
The app works well in seamlessly booking our transactions into Xero. In the instances when it breaks, the A2X support team has been incredibly helpful in helping us resolve the issues.
Thank you so much for your review! Accuracy is key, and we take pride in delivering reliable data that you can trust. While we strive for seamless transactions, we understand that hiccups can happen, but we are dedicated to ensuring that they are resolved quickly and efficiently. Your satisfaction is our priority, and we truly appreciate your continuous support.
A2X support has been very helpful in connecting our Shopify stores to Xero. The process is smooth and if there's ever an issue, which has been rare, the support is fast. Thank you!
The app is the perfect solution for integrating financial data between Shopify to Xero. Once set up the data transferred makes reconciling daily invoices from Shopify seemless. Support is amongst the best. I use the chat facility when needed and the response and assistance has always been second to none.
I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.
Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.
Brilliant app once you understand how it works. Customer support are very helpful also. Don't hesitate it saves a lot of manual work. Could be cheaper for smaller businesses that's my only negative but everything could be cheaper I guess!
A2X is a MUST HAVE. Saves so much time on your accounting by importing and pushing your payouts to the correct accounts as well as keeping track of COGS.
This app has been a lifesaver. Saves so much time in reconciling each payout that more than covers the cost of the app. One less thing to worry about when running a business! Customer service is also top notch.
I don’t know what I would do without this app! Saves me so much time and hassle, plus I don’t have to pay a bookkeeper now.
Excellent software - has worked perfectly for syncing data into Xero and in the process saved us a lot of time!