Reviews (315)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting for Shopify transactions, saving time and improving financial management. It integrates seamlessly with QuickBooks and Xero, effectively handles large transaction volumes, and accurately categorizes fees and reconciles transactions from various payment gateways. The app's reliability in importing transactions accurately and the responsive, knowledgeable customer support team, including Manuela, Nicole, and Victoria, are also key highlights. Merchants recommend it for its comprehensive features and exceptional support, making it essential for efficient financial operations.

January 6, 2023

I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.

ONJU
United States
Almost 2 years using the app
A2X Software Limited replied January 11, 2023

Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.

May 10, 2021

Brilliant app once you understand how it works. Customer support are very helpful also. Don't hesitate it saves a lot of manual work. Could be cheaper for smaller businesses that's my only negative but everything could be cheaper I guess!

VEGUMMIES
United Kingdom
Almost 2 years using the app
Edited February 25, 2022

A2X is a MUST HAVE. Saves so much time on your accounting by importing and pushing your payouts to the correct accounts as well as keeping track of COGS.

Project Patio Inc
United States
Almost 2 years using the app
March 3, 2021

This app has been a lifesaver. Saves so much time in reconciling each payout that more than covers the cost of the app. One less thing to worry about when running a business! Customer service is also top notch.

Vive
United Kingdom
Almost 2 years using the app
August 25, 2020

I don’t know what I would do without this app! Saves me so much time and hassle, plus I don’t have to pay a bookkeeper now.

Tasty Tie
United States
Almost 2 years using the app
September 26, 2021

Excellent software - has worked perfectly for syncing data into Xero and in the process saved us a lot of time!

Infinite Session
United Kingdom
Over 1 year using the app
February 22, 2022

This app connects my sales data with my accounting platform (Xero), it codes all my transitions automatically saving me hours every week!

The Cook Shop
New Zealand
Over 1 year using the app
March 3, 2021

The most important app for us in linking to our accounting system Xero and being able to monitor our cost of goods sold each day as well as streamlining reconciling Shopify Payments and Paypal to the bank. Thank You A2X you are the necessary bridge between Xero and Shopify!

Full Stop
United Kingdom
Over 1 year using the app
September 28, 2021

My bookkeeper recommended this app to use in conjunction with my QuickBooks account and we have both been very pleased with how easy it is to keep track of recordkeeping for my website. It literally does the work for me! I couldn't be happier!

Wicked Chic ME Boutique
United States
Over 1 year using the app
Edited October 1, 2021

Happy with A2X, it makes bookkeeping way easier between your Shopify, Amazon and more by importing automatically all transactions, already categorized perfectly. Saves hundreds of hours of bookkeeping per year!
Recommended!

Bonne et Filou
United States
Over 1 year using the app