Reviews (325)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating and streamlining accounting tasks, reducing manual effort, and enhancing financial management with QuickBooks and Xero. It supports multiple sales channels and payment gateways, simplifies e-commerce accounting, and aids in reconciliation and tax calculations. The app is noted for its smooth operation and quick data processing. Customer support is praised for its responsiveness and effective personalized assistance.

February 18, 2021

A2X Simplifies my accounting between QBO and Shopify. Takes the pain out of figuring out where to incorporate all the data in QBO.

Lunardust
Canada
Over 1 year using the app
March 4, 2021

This App has helped our accounts team and accountant as it helps synch data from Shopify to our accounts packages.

King of Shaves
United Kingdom
Over 1 year using the app
November 21, 2021

This app is amazing! We are currently entering 1.5 years of finances and let me say I don't think I could have done this without the A2X. Works really well and the support is helpful too. Still learning my way as I am confused about a few things but hoping to receive some more help from their support team. Overall great experience and must-have for e-commerce stores to separate the tax / shipping / costs etc.

Bling My Ride
Australia
Over 1 year using the app
November 17, 2021

A2X has allowed us to focus more on the growth of our business as a whole, while automatically handling a lot of the payments/accounting that would take up a lot more of our time on the back end. Definitely recommend!

StoveGuard
United States
Over 1 year using the app
December 28, 2021

Makes confusing and complicated Shopify and Amazon accounting so easy. Very simple to setup and seems to work flawlessly

FAFF Coffee
United Kingdom
Over 1 year using the app
March 3, 2021

As an E-commerce/bookkeeper, I cannot emphasize more how essential this app is. I always introduce my new clients to this app even if it entailed extra cost -- it's all worth it. The ability to fetch sales from Shopify/Walmart/Amazon and accurately post this to QBO, and the ease of reconciling them is quite magical. Ecommerce bookkeepers, accountants, there is nothing else like A2X. Get it!

Rapoly
United Arab Emirates
Over 1 year using the app
January 23, 2024

I am thrilled to share my excitement about starting to work with this app and the exceptional service it promises. I want to particularly highlight the outstanding customer service provided by Victoria.

In several Zoom conversations with Victoria, I've experienced a level of attentiveness, helpfulness, and overall professionalism that has truly set a high standard. Not only is Victoria incredibly nice, but she goes above and beyond to ensure that I am satisfied and thoroughly understood.

What truly stands out is her willingness to address any questions I may have. Victoria consistently leaves a window open for more questions, creating a wonderful and supportive atmosphere. This kind of dedication to customer satisfaction is rare and greatly appreciated.

I believe that a positive customer service experience is integral to the success of any service, and Victoria's contributions have undoubtedly made my onboarding process smoother and more enjoyable. I am confident that, with such exceptional customer service, this app and its services will prove to be an invaluable asset.

Yankeekicks Miami Beach
United States
Over 1 year using the app
A2X Software Limited replied March 17, 2024

Thank you for taking the time to share your experience with us. Your feedback truly warms our hearts and motivates us to continue delivering top-notch support to all our customers.

Victoria is indeed a valuable member of our team, and your recognition of her attentiveness, helpfulness, and professionalism reaffirms our commitment to providing the best customer service possible.

Creating a supportive atmosphere for our customers is one of our top priorities, and it is beautiful to know that Victoria's dedication has made your onboarding process smoother and more enjoyable. We are confident that with our exceptional customer service, you will continue to find great value in our app and its services.

We truly appreciate your feedback and look forward to continuing to exceed your expectations. Thank you for choosing A2X for your e-commerce accounting needs!

April 19, 2023

I had a wonderful experience with Aidan. He was incredibly helpful.
I recommend A2X to any e-commerce business.

Aceology
Australia
Over 1 year using the app
A2X Software Limited replied April 19, 2023

Thank you for posting your feedback here and recommending A2X - it means a lot to us! Wonderful experiences are exactly what we strive for - and we wish to continue supporting you, making sure your needs are met, and that our software provides you with the level of automation that you need. We are really pleased to hear that our superstar, Aidan, has been able to support you well. If you will need any further support, our team is just a click away :)

August 20, 2019

I use A2X to automate my Shopify accounting. Saves time, easy set up. Customer support is fantastic!

Munchiecat
United States
Over 1 year using the app
April 19, 2021

Great app to work with! Easy to connect and it makes my life easier. My accountant and I would recommend it in a heartbeat.

Today Is Art Day
Canada
Over 1 year using the app