Reviews (308)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate the synchronization of sales data between Shopify and accounting platforms like QuickBooks or Xero, simplifying e-commerce accounting. This automation saves time and improves accuracy in financial reporting and reconciliation by detailing transaction allocations. Merchants also appreciate its robust integration capabilities, automated fee adjustments, and support for multiple payment gateways. The app is noted for its reliable and efficient performance. Additionally, the customer support is frequently praised for being responsive, knowledgeable, and helpful, offering personalized sessions and quick, proactive assistance through various communication channels. Merchants recommend this app for its comprehensive features, dependable performance, and exceptional support, making it a valuable tool for streamlining accounting processes in e-commerce businesses.

March 2, 2021

Quick responses from support. Provided a systematic solution to Shopify reporting. I would recommend to anyone with volume transactions.

G-Tech Apparel USA Inc
United States
Over 1 year using the app
March 4, 2021

This app has saved me hours of analysis. Saving hours of data entry and analysis in excel has been so freeing, but I also really appreciate the data integrity. Setting up the accounts mapping means that my fees etc are always recorded to the same account.

Easy Home Renewals
United States
Over 1 year using the app
February 21, 2022

I needed software to communicate my earnings from Shopify to Quickbooks and A2X does that seamlessly. An accountant recommended A2X, and I haven't had any issues with it.

Lionheart Style
United States
Over 1 year using the app
December 1, 2021

We sell all over the world on shopify and this made importing the shopify sales data and creating journals an absolute breeze - this app has probably saved us at least 10 hours a month. It takes a bit of setting up but their customer service is excellent and they can help you each step of the way and even have specific videos for your shopify store.

Atom Packs
United Kingdom
Over 1 year using the app
Edited March 3, 2021

We've used the app for little over a month and it works perfectly. Other apps would import all transactions which is ok when you have only a few but when there are loads the daily summary is significantly better.
The best thing about it is that you can even find accountants who know how best to set it up so you don't have to worry about anything.

LightLash
United Kingdom
Over 1 year using the app
September 28, 2023

A2X support team are so helpful. They have provided new functions/enhancements for me many times. Response times are very good. All the data that is available is sent to Xero. The only gripes re data are when Amazon or Shopify don't provide decent data, so it is not something that A2X could do anything about. I will continue to use them and recommend them for feeds to Xero.

Ruka: Marketplace
United Kingdom
About 1 year using the app
A2X Software Limited replied November 30, 2023

We absolutely love working with you! The way our software expands, and the way the expertise of our support team enhances is through working closely with customers like you. We learn a lot from each integration and onboarding, and your feedback or requests for enhancements makes it possible to us to tailor our software and make it better.

Our biggest passion is sharing all that knowledge with anyone who wants to learn, and gather new insights and expertise from anyone who wants to share :)

Thank you for trusting us and supporting us so kindly!

September 23, 2021

Saves me countless hours every month doing bookkeeping. Works really well and their customer service is A+.

Le journal de vie
Canada
About 1 year using the app
August 31, 2021

A2X has been the most helpful financial app we have ever used. Without it, we were spending thousands of pounds on bookkeeping fees and even then the outcome was inaccurate and inefficient. This app syncs directly with our Xero account and takes care of all of our mappings, including bespoke VAT rates for some of our product bundles. We recommend every business to use A2X as it is worth its weight gold.

Learning Roots
United Kingdom
About 1 year using the app
March 1, 2023

Great App, Great support! We have it integrated with Shopify and Quickbooks Online and it flawlessly sorts our product price, product cost, taxes paid, and Shopify fees, and transfers it all into QBO by the touch of a button. Highly recommend this app!

Dock-it Launcher, LLC
United States
About 1 year using the app
A2X Software Limited replied March 1, 2023

Thank you for your review! We aim to provide a simple solution that works well with QuickBooks providing customers with fully automated accounting while still taking advantage of easy reconciliation. We really appreciate your feedback and continued support.

March 3, 2021

Massive timesaver and save us a fortune in bookkeeping fees! Support is great and are very quick to help with any problems that arise. Would recommend to any store owner.

Freerider Co.
United Kingdom
About 1 year using the app