Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

February 22, 2023

Very supportive team, (particularly Osmand) that helped me work through an issue very quickly and we were able to resolve. Love how you can customize the app colours and theme to match your store, even for the basic Shopify version.

Authentic Ego
United States
About 1 month using the app
September 21, 2021

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.

Pig Brig Trap Systems
United States
About 1 month using the app
March 22, 2020

we were looking for an App that would block invalid addresses and this was the first choice that came up in search - glad it was. it has stopped the typos and issues we were seeing before with customer address and customer order info. thanks

Love For Animals
United States
About 1 month using the app
December 4, 2020

We really enjoy this app, as it helps us contact customers to confirm their address before we ship their order out!

Andar Wallets
United States
Over 2 years using the app
October 18, 2017

Cant recommend this App enough. Firstly functionality is excellent with a lot of different options to tailor the solution of problematic addresses dependant on your situation.

Also, Wilson provided above and beyond support.

Regards
Ned

Kulturedwellness
Australia
About 1 month using the app
May 27, 2018

Great app, FAST customer service as usual ;)

Men Tools
Belgium
About 1 month using the app
November 30, 2017

I am very satisfied with it! Congrats!

Roupas Moda
Brazil
29 days using the app
Edited February 5, 2019

Great app. Works well. Saves time and money in the long run. My personal pet hate when a customer gets their own address wrong and complains! This app solves it :)

Nood Cases
United Kingdom
26 days using the app
May 16, 2018

This app is great and easy to use.

Cisco Net Global
United States
25 days using the app
November 3, 2022

They removed the pre-checkout validation, which was the main reason to use this app
Now only available for shopify plus. Bye bye RoboTurk

#DARUM!
Netherlands
Almost 2 years using the app
RoboTurk replied November 15, 2022

Apologies for the confusion!

You can load Address Validator during checkout only if you're a Shopify Plus user via the checkout.liquid template file. Unfortunately, this is a Shopify restriction.

Please note Shopify Plus is not required for Address Validator to work, a lot of our customers also use the app for validation post-checkout!