Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

Edited February 3, 2022

1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars

Canada Greenhouse Kits
Canada
2 months using the app
August 29, 2017

Playing email tag with customers regarding address verification is very tedious and time - consuming. This app streamlines the process perfectly! I contacted support with a few ideas and they responded quickly and were able to implement a few features for us. Great app & Great customer service.

Great Lakes
United States
2 months using the app
December 12, 2019

Our manual address validations are down 98% because of this app! Their customer service team is incredibly responsive and helpful. I'd definitely recommend adding this app to your store if you are receiving a lot of incorrect addresses from customers.

OATLY!
United States
Over 4 years using the app
Edited October 4, 2018

Very good customer support, the support staff will do their best to resolve any issues. Hopefully this will reduce my shipping costs for incorrect customer address.

Tea Life
Australia
2 months using the app
August 25, 2017

Wow, amazing app! So easy to install and use. I ran into what I thought was an issue so I reached out to the telephone support line. While the phone was ringing I found the solution so I hung and within a minute Wilson called. He apologized for missing the call and helped me include another awesome feature!

Highly recommend this app!

Themakers Online
Canada
2 months using the app
Edited June 22, 2019

Really great customer service and app. I identified a small bug to them and they fixed it within 14 hours. The app is a no brainer to use, install it and forget it.

Petite Studio
United States
About 2 months using the app
RoboTurk replied July 2, 2019

Thank you so much for the kind words. Please reach out if you need anything else or have suggestions for new features. We are always trying to improve the product!

August 17, 2017

Super Easy and helpful - highly recommended.

Fan De Carteirinha
Brazil
About 2 months using the app
May 12, 2021

This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.

DFTBA
United States
About 2 months using the app
July 21, 2020

Overcharged us by double the amount. Evidently 3 cents per address is not the accurate price. Very disappointed.

Jackie's Chocolate
United States
Over 3 years using the app
RoboTurk replied July 21, 2020

Sorry for the confusion! The app charges $0.03 per order processed, but there is a $14.99/month fee if you choose to enable email notifications from your own domain.

March 6, 2018

This app is incredible, and the support team is on another level, they literally answer in less than an hour every time I have a question! Highly recommended!

Creative Boyss
Mexico
About 2 months using the app