Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

November 30, 2017

I am very satisfied with it! Congrats!

Roupas Moda
Brazil
29 days using the app
Edited February 5, 2019

Great app. Works well. Saves time and money in the long run. My personal pet hate when a customer gets their own address wrong and complains! This app solves it :)

Nood Cases
United Kingdom
26 days using the app
May 16, 2018

This app is great and easy to use.

Cisco Net Global
United States
25 days using the app
November 3, 2022

They removed the pre-checkout validation, which was the main reason to use this app
Now only available for shopify plus. Bye bye RoboTurk

#DARUM!
Netherlands
Almost 2 years using the app
RoboTurk replied November 15, 2022

Apologies for the confusion!

You can load Address Validator during checkout only if you're a Shopify Plus user via the checkout.liquid template file. Unfortunately, this is a Shopify restriction.

Please note Shopify Plus is not required for Address Validator to work, a lot of our customers also use the app for validation post-checkout!

July 22, 2020

Solid app. Great interactions with the team including quick fixes to recommendations I made. Thanks!

Thermacell Repellents
United States
22 days using the app
July 29, 2019

Great product, just what we needed. Prevents address errors and give us control over what type of addresses we can ship to.

GearAmerica
United States
21 days using the app
September 23, 2022

Wir haben gerade begonnen die App zu nutzen, aber meine bisherigen Erfahrungen waren großartig, auch der Kundenservice ist super schnell. Wir haben sofort Geld gespart und unzufriedenen Kunden vermieden.
Wirklich zu empfehlen!

Peter Haidacher
Austria
19 days using the app
Edited October 29, 2021

App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.

Ta-Ta Towels
United States
Over 1 year using the app
August 24, 2020

This app is the best available address validator on the shopify store today. It works consistently and reliably, and support from the team is rock solid. If you are intimidated by all of the awesome options, don't be afraid to reach out to their support team, you won't regret it. Would absolutely recommend to others.

Bailey Blue
United States
19 days using the app
February 14, 2021

I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc...
If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.

Vinyl Storage Solutions
Canada
Over 1 year using the app