Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

June 8, 2021

I needed this app in order to oblige customer to put a valid address and it works perfectly. No more manually rework after the order is placed.
Great support team and very reactive. A special thank you to Wilson who was able to answer all my question!

Gerard Darel
France
14 days using the app
April 4, 2019

We'd give this 5* for the Customer Service and a continuous effort in listening to feedback and focus on improving the website. There are some legacy design flaws for those are finicky about it (i.e. US) but they are working it and even now it works well and helps with Shipping related issues.

OOKIOH
United States
11 months using the app
March 2, 2020

This is the best app ever. Not only does this app ultimately save money for a small brand like ours, however the support team goes above and beyond in helping! Thank you to this team everyday! Definitely worth the investment!

MOSCOT
United States
12 days using the app
August 18, 2020

This app has been great in helping us solve our UPS address corrections that we kept getting billed for.

EcoVessel
United States
11 days using the app
RoboTurk replied August 19, 2020

Yup, this app helps reduce those costly address correction fees UPS charges :)

June 10, 2019

Returned packages were a huge issue for us, but this app has put an end to most of that. I like just how much we are able to customize from prohibiting PO Boxes to what step of checkout the popup alerts are displayed in. On top of all that, customer service is incredible!

Wilde Brands
United States
11 days using the app
Edited November 4, 2022

Super handy app that can save a lot of money! Also one of the fastest supports I have used so far! Super praktische App, die viel Geld sparen kann! Außerdem einer der schnellsten Supports, die ich bisher in Anspruch genommen habe!

CORETEXT
Germany
11 days using the app
September 11, 2017

Simple setup, simple use, non-intrusive, and instant reply for help.
Couldn't ask for better. Thank you.

Bahaibooksau
Australia
11 days using the app
August 17, 2020

We get hundreds of orders per day and with the volume comes a lot of incorrect addresses. It was taking my team hours of work reaching out to each customer to correct and confirm shipping addresses. This app probably solved at least 80% of the headache.

Save Rite Medical
United States
10 days using the app
RoboTurk replied August 17, 2020

Awesome! Please let us know if there is anything else we can help with. We are constantly improving the product based on feedback from awesome merchants like you.

February 4, 2019

So far so good. We've had a handful of issues with addresses prior to this app and now we're saving ourselves a heap of time! This has truly helped out the address verification process, it isn't intrusive and the design is pleasant.

CAP Beauty
United States
10 days using the app
February 27, 2020

at first we couldnt get it to work in our checkout but they helped us through getting in touch with shopify support and everything seems to be working properly now!

WETSU Company
United States
9 days using the app