Reviews (225)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

September 28, 2017

A nifty app to improve conversion rate for mobile users!

Menos Canada
United States
16 days using the app
Edited April 13, 2021

We always lost countless hours correcting addresses and following up with customers to get any missing data. Since we installed the app I am happy to report that from all our orders in the last 2 weeks (about 400) only 1! still had an error. And this was because the customer refused the suggestion of the shipping address validator. We went from 20-30% faulty address to 0% address errors overnight! :) I can highly recommend this app for addresses in Belgium and the Netherlands. It is also a beautifull combination with iPacky and MyParcel to auto print the corrected shippinglabels automatically in the flow from your order picking without any errors.

Het Haakbeest
Belgium
15 days using the app
October 9, 2023

Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.

makri-schokolade
Germany
14 days using the app
RoboTurk replied October 10, 2023

Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!

September 27, 2018

This is a great app that works as described. Support is helpful and assisted as needed. Thanks! This app is recommended for all!

https://www.kinkytoy.store

Kinky Toy Store
Canada
14 days using the app
June 8, 2021

I needed this app in order to oblige customer to put a valid address and it works perfectly. No more manually rework after the order is placed.
Great support team and very reactive. A special thank you to Wilson who was able to answer all my question!

Gerard Darel
France
14 days using the app
April 4, 2019

We'd give this 5* for the Customer Service and a continuous effort in listening to feedback and focus on improving the website. There are some legacy design flaws for those are finicky about it (i.e. US) but they are working it and even now it works well and helps with Shipping related issues.

OOKIOH
United States
11 months using the app
March 2, 2020

This is the best app ever. Not only does this app ultimately save money for a small brand like ours, however the support team goes above and beyond in helping! Thank you to this team everyday! Definitely worth the investment!

MOSCOT
United States
12 days using the app
August 18, 2020

This app has been great in helping us solve our UPS address corrections that we kept getting billed for.

EcoVessel
United States
11 days using the app
RoboTurk replied August 19, 2020

Yup, this app helps reduce those costly address correction fees UPS charges :)

June 10, 2019

Returned packages were a huge issue for us, but this app has put an end to most of that. I like just how much we are able to customize from prohibiting PO Boxes to what step of checkout the popup alerts are displayed in. On top of all that, customer service is incredible!

Wilde Brands
United States
11 days using the app
Edited November 4, 2022

Super handy app that can save a lot of money! Also one of the fastest supports I have used so far! Super praktische App, die viel Geld sparen kann! Außerdem einer der schnellsten Supports, die ich bisher in Anspruch genommen habe!

CORETEXT
Germany
11 days using the app