Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

April 27, 2022

We use this to validate addresses for shipments to countries besides the US, especially with non latin characters (e.g. Japan, etc.). We'd like more flexibility in the settings and look and feel.

Various Keytags
United States
7 months using the app
June 27, 2017

Great app, needed help and was assisted ASAP. Also the features are amazing on the app

Blessed Individual
United Kingdom
8 days using the app
March 30, 2023

The app works out of the box and saves us a lot of problems when it comes to errors in shipping addresses. There are a lot of options related to what type of shipping address you permit so that is great. I wish the interface was easier to figure out... It's a bit of a weird UI and can be hard to customize because of this. But they have great and fast customer service so if you ned help they are ready to serve you.

Save The Duck USA
United States
8 days using the app
RoboTurk replied April 17, 2023

Thank you for the 5-star review! We're so glad that the app works for you out of the box and that you appreciate the variety of options related to the shipping addresses. We will continue to work on improving the interface, and please reach out if you need any assistance - our team is here to help you!

November 6, 2018

I've been using this app on all 6 of my Shopify stores for about a week now. It's easy to set up and configure. It's only been a short time, but it's already paying dividends with catching several orders from customers that didn't input their address correctly (missing apartment number, suite number, etc). With UPS charging $16 per address correction, this app quickly pays for itself and then some! I highly recommend it.

Carnival Source
United States
8 days using the app
June 18, 2020

We do not ship to PO Boxes, and it was almost impossible to get that message through to customers! This has saved us a huge amount of time and frustration in outreach to PO Box holders, and has made a huge difference in the accuracy of our address collection.

Belgian Boys
United States
8 days using the app
Edited September 19, 2019

It works really well and gives you great recommendations based on the input from the customer. For our business which is not located in the US or Canada it considers all possible translations to offer a solid experience for our clients.

Comercial Agropecuaria
Mexico
6 months using the app
January 31, 2019

Great app, lots of configuration options and easy to follow! Support is super responsive. And, many fewer support tickets now that customers validate their own address, love it!!!!

Modkat
United States
7 days using the app
Edited August 4, 2020

Early days for us with the app but the initial indications suggest it has been a good addition for us.
We have had a number of issues with EU customers getting confused with address formatting in our Shopify checkout and this has resulted in carrier returns.
We have also been able to block pack station delivery addresses which has been helpful.
So far so good.
The guys at Roboturk were very helpful in guiding us through the initial set up.

Cycology Clothing EU
Australia
7 days using the app
October 5, 2017

Prompt and professional support prior to and after installation, they even made changes to suit our particular checkout experience. Highly recommended!

Babybeeprams
Australia
7 days using the app
October 31, 2019

Excellent app! Does exactly what it needs to, very easy to setup and customize. Already saving us time every single day.

Carved
United States
6 days using the app