Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

January 9, 2017

What a FANTASTIC app! We are so happy with it and the customer service was as amazing as the app. YAY! No more returns from insufficient addresses. Check us out at CandyLipz.com. Do a test run and see how this app works. Smooth! CandyLipz Team

Candylipz 2
United States
Over 4 years using the app
September 4, 2019

Amazing, love this app it has saved us so much time and the customer service is on another level HIGHLY RECOMMENDED

Alkaline Herb Shop
United States
Almost 4 years using the app
October 4, 2017

Awesome app with fantastic support to reduce shipping errors.

Rawlinsons Publishing
Australia
Almost 4 years using the app
March 26, 2019

App is fantastic. Has saved us a lot of time and money with lost orders and other mishaps. Activate and forget.

SuperFeast
Australia
Almost 4 years using the app
July 2, 2019

We were having several address changes a week and multiple "return to senders" a week before getting this app. Now that everyone auto-populates addresses and clicks "buy" as fast as they can this has changed the game for us. It makes people *think* for a second before entering an old or incorrect address. In the week since this was installed we haven't had a single address change post order! We're hoping the same is true for "return to sender" items be this may take a bit longer. Our first impressions with this app are great once its up and running.

This will free up customer service reps to take care of more important issues. A small price to pay once you factor in re-shipping costs, warehouse packing fees, and emails and calls for address changes/"lost" packages.

Rex Specs
United States
Over 3 years using the app
RoboTurk replied July 2, 2019

Thank you so much for the kind words! We are so happy that the Address Validator app has reduced your workload. Please reach out if you need anything else or have suggestions for new features.

March 17, 2018

We just recently launched, but I'm glad I found this app. I was able to use it on test orders and I like how it works. I'm looking forward to it preventing us from having any address issues .

Duranoutdoors
United States
Over 3 years using the app
March 21, 2020

After 3 different customer errors in entering their address and in one case, address and apartment number was missing, I looked for a solution and found this. It's simple and has prevented any issues since.

Monkey Yard
United States
Over 3 years using the app
April 7, 2020

5 stars from AlarmSystemStore.com
A key app that everyone should have as it will save you $ from expensive change fees from UPS. Customers often mess up their address or input a wrong zip. This adds a layer of protection against that getting to UPS who will automatically charge you an expensive address change fee.

My interaction with support has been above and beyond as well. Great app and responsive support!

AlarmSystemStore.com
United States
About 3 years using the app
Edited May 2, 2019

Awesome customer support, incredibly helpful (shoutout to the Address Validator Team!), was on the phone with them multiple times today as they helped me with some custom coding. Honestly. 99% of apps don't even have accessible customer service, whereas their team responded within an hour over email and got on the phone with me soon after just to see if I needed any help with the app. Their dashboards are so easy to use and help you with everything you're looking for. Address Validation = No more shipping problems, guaranteed. I highly recommend this app, no matter what your issue -- they'll make it work for you.

AND1.com
United States
About 3 years using the app
May 11, 2019

When I needed some tech help they were quick to get back and help me identify and resolve the issue. Actually found a live person to talk to. Great support and a app that does the job. Thanks Wilson!

KetoPro
United States
About 3 years using the app