The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.
We really enjoy this app, as it helps us contact customers to confirm their address before we ship their order out!
A bit of legwork with the setup, but so far so good! We don't ship to P.O. boxes and Address Validator helps reduce the number of times that this occurs.
Groennfell & Havoc Mead Store
I love that this app helps identify address errors at checkout so we don't have to ask customers to update their addresses after the fact. Their customer support is also really great - they reached out to us after we'd been using the app for a while, and I suggested something they could improve, and they made a change that very day!
Peace Out Inc
This app has helped us immensely with the amount of incorrect addresses we receive on our orders - so our fulfillment process is much more efficient! Thank you so much.
Our manual address validations are down 98% because of this app! Their customer service team is incredibly responsive and helpful. I'd definitely recommend adding this app to your store if you are receiving a lot of incorrect addresses from customers.
It works really well and gives you great recommendations based on the input from the customer. For our business which is not located in the US or Canada it considers all possible translations to offer a solid experience for our clients.
We'd give this 5* for the Customer Service and a continuous effort in listening to feedback and focus on improving the website. There are some legacy design flaws for those are finicky about it (i.e. US) but they are working it and even now it works well and helps with Shipping related issues.