Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

March 30, 2021

So far so good. I had lots of little issues, but support was very helpful, even doing a lot in the backend. Highly recommended.

Davails
Canada
3 months using the app
August 17, 2022

Great support that spent the time to fully optimize my campaign. Appreciate the patience and extra time.

Hit Happy Tennis
United States
3 months using the app
July 23, 2018

Great App and great team for support. They responded to my request quickly and was able to solve my problem in no time.

Dropnos
United States
3 months using the app
April 13, 2021

I used this app to set up retargeting campaigns across the web. The campaigns were fairly easy to set up and were effective. I like that adroll allows easy all in one access to other advertising platforms besides Facebook/Google.

Hell Mountain Country Store
United States
3 months using the app
October 26, 2021

Five star customer service, Shams helped me set up and optimise my campaigns, he gave me lots of helpful advice and guided me thought everything. Amazing support.

Paw & Glory
United Kingdom
3 months using the app
November 24, 2017

Although it took some time to understand how are the things working, after our data analysis, everything was clear. ROI 7.3x is not seen commonly! Recommend

Samarreta
Netherlands
3 months using the app
December 12, 2022

The app is very easy to use and the support team is very helpful. We are a small company with a small budget but they still treat us like a valued customer.

Get The Tea
United States
3 months using the app
November 28, 2017

Really helpful, very easy to use, very responsive staff who will help set everything up at the drop of a hat, and so far, good return on investment, which is what it's all about.

Tovisorga
United Kingdom
3 months using the app
July 2, 2017

Expensive and makes the site run a couple seconds slower-- but it ultimately gets the job done. We might switch to another retargeting company but, for now, this is what works for us!

Happy Pet Labs
United States
3 months using the app
July 5, 2021

Super helpful representative, was very quick to respond and help answer my questions. Wish the platform itself converted better though

Fetch Station
Canada
3 months using the app