AdRoll Marketing & Advertising , 487 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.
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just started to use this app so far the support I got is amazing looking forward to seeing how it will work
I would't recommend this app to anyone. The conversions they show you are false, and its nearly impossible to get them to cancel your account. I have now tried calling and emailing all week to find out I was billed yet again while my campaigns are paused.
I use this app to help me run digital ads. I don't have the time or resources to set them up myself and manage. This app makes it much easier. Their customer service is also great!
Excellent Customer Support and excellent app to make your Marketing campaigns. The platform is very easy to use and have too many options to optimize with a different kind of campaigns. Retargeting for example are one of the bests, great app!
I used Adroll cause I wanted better conversions then when you do ads alone. If that's what you want stay away from Adroll for sure. Not only will your impressions be high but they put your advertisements on sites that consumers aren't on so you will get little to no clicks. It's poor performance for sure.
Connected my IG and FB but somehow there were no re targeting on those platforms at all. I just deleted the app but still had to pay for basically nothing happening. It's a waste of time and money like others have said. If you're extremely dissatisfied with the performance they won't do any sort of refund. So if you're thinking about it again I say don't. They're many other apps that will do a way better job.
If I could I'll give this app a negative in the stars but the worse is 1 star.
Amazing customer service from Prerana T. Was really helpful and resolved my issue quickly without any hassle.
Recommend these guys, they are really helpful and ready to invest their time to help you with your ads!
Very helpful live chat and great to get my first campaign underway. Clear and concise about how to use the platform and hoping to see results soon!
thank you sannidhi J for the very great cs . would be happy to explore on adroll after this. seems simple and easy to use
Buyer Beware! This ad/company has to be the worst ever! I WILL NEVER use this service again nor, would I recommend anyone else to use the service. In 14 days, I was charged $231.48 for one ad placement (one picture; ZERO SALES). Good thing they WOULD NOT help me with my ads (part of the reason I went with AdRoll was for help) because who knows what the charge may have been! Please do not waste your hard-earned money with this company, full of smoke and mirrors from where I stand.