Reviews (487)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and better returns on advertising investments compared to traditional ad agencies. They praise its user-friendly setup, intuitive interface, and helpful templates that ease campaign management. Exceptional customer support, particularly from staff members like Nicole and Diana, is frequently highlighted. The app's integration with major platforms like Google and Facebook, along with its comprehensive analytics, effectively tracks and optimizes advertising efforts. Merchants also value the educational content and AI features that enhance ad targeting and reduce the need for manual adjustments, leading to improved sales and marketing performance.

Edited December 13, 2023

I strongly recommend AdScale for any shop - we were looking for a solution that will simplify our marketing and were so pleasantly surprised by this app - the AI makes setting up a breeze , and orders started coming in no time.
Lital from support gave us VIP service - highly recommended!

SPORTYWOLF
Israel
About 1 year using the app
December 3, 2023

I've been using AdScale for a while now, on a couple of stores. I'm really satisfied with the results, and the improvements keep getting better. Their support is also really helpful. Thanks guys!

ZMAN
Israel
8 months using the app
January 30, 2024

AdScale has fundamentally transformed the way I approach advertising on Facebook and Google. Its blend of insightful analytics and intelligent recommendations has empowered me to craft highly targeted campaigns that resonate with my audience and drive tangible business outcomes. Whether you're a seasoned advertiser or just starting out, I wholeheartedly recommend AdScale as an essential tool for unlocking the full potential of your digital advertising efforts.

Tefen Medical
Israel
Over 2 years using the app
April 19, 2024

So far so good, we are still on the trial however we already have a ROAS of 375% and Jimmy and Diana are great.
We will certainly continue and hopefully continue to grow.

Candy Cave
Ireland
3 months using the app
December 4, 2023

I recommend this app very much , I have connected another site with the app and am very pleased and content with the service. I ran my marketing with a media agency in the past and just spent more money and got less results. I get all the info I need regarding my business and the support team , especially Nadav helped me very much.
Thanks guys, I can't wait to continue building my business with you

Laline CA
Canada
2 months using the app
April 4, 2024

Love working with Diana and the team!
She always goes above and beyond to help and explain things.
The platform is great and gives you one source of truth

The Bugsy Shop
Australia
7 months using the app
January 14, 2024

I have been working with AdScale for a while and can say I am impressed with the results.
I used to manage the campaigns on my own in Google & Facebook but now using AdScale I spend a fraction of the time on the campaigns.
The AI does great work and my orders have increased dramatically. Support was great as well (thanks Lital :))

lameril
Israel
3 months using the app
March 14, 2024

We recently had a disappointing experience with an app that promised to optimize our return on ad spend (ROAS). Despite its promises, we found that the ROAS was merely on par with what we were already achieving with a free Shopify app. This similarity in performance was underwhelming, to say the least, given our expectations for superior results.

More troubling, however, were the issues we encountered with improperly set tax attributes and delayed product data feed syncing. These technical problems led to significant financial losses for our business, far outweighing any potential benefits the app could have provided. The app's inability to handle these crucial elements effectively put our operations at a disadvantage, creating unnecessary hurdles in our sales and marketing efforts.

Given these experiences, I cannot recommend this app. The expectation of any tool that serves businesses, especially in the competitive e-commerce space, is that it not only enhances operational efficiency but also contributes positively to the bottom line. Unfortunately, this app fell short on both counts, leading to a frustrating and costly experience. Businesses looking for a reliable solution to improve their ROAS would do well to consider other options that are more capable of delivering on their promises without introducing such detrimental issues.

Vidlogix
United States
3 months using the app
AdScale replied March 17, 2024

Dear valued customer,
I'm sorry you felt you did not get the value you expected from our app despite a significant improvement in ROAS over the period you used it. Campaigns go through a learning periods and meeting high targets can be expected over a few months depending on many factors that are not all in our control (products your offer, amount of budget, selected advertising channels etc.) and we were very close to your number and feel this review is not justified due to the short period you were actually using the app.

We wish you success and we would be happy working together in the future.

March 27, 2024

Positive Initial Experience with AdScale

I've been using the AdScale app for about a month now, and so far, the experience has been quite promising. The app functions smoothly and integrates well with my workflows. While I haven't seen the sales numbers I was hoping for just yet, I understand that these systems take time to optimize and learn from the data. Therefore, I'm planning to continue using the program for another two months, giving it the opportunity to further refine its performance and hopefully deliver better sales results.

During this initial period, I encountered a few issues and had several questions. I want to extend a special thanks to Diana from the AdScale customer support team. Her assistance has been invaluable. She was not only quick to respond but also incredibly patient and thorough in resolving my problems and answering my queries. It's refreshing to see such dedicated customer support, and it definitely enhances the overall user experience with AdScale.

I'll be back to leave another review in two months, hopefully with more insights on improved sales performance. For anyone considering AdScale, my experience so far has been positive, especially thanks to the support team backing up the app.

House Of Majisha
India
About 2 months using the app
January 17, 2024

AdScale is a must-have for anyone serious about maximizing their campaign results on Google and Meta platforms. Its AI and BI capabilities, coupled with an intuitive interface, have elevated my marketing efforts to new heights. I wholeheartedly recommend AdScale to fellow marketers looking for a competitive edge in the digital landscape. Cheers to a tool that delivers on its promises and exceeds expectations!

SATARA
Israel
7 months using the app