Reviews (157)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective pre-order management, including partial payments and deposit options, which are ideal for items with long lead times. It supports purchases of both in-stock and pre-order items and features a "Notify When Back in Stock" option. The interface is user-friendly and easy to configure, with responsive customer support that often customizes the app to meet specific needs.

June 14, 2024

Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.

MPR Tools & Equipment
Canada
About 1 month using the app
October 6, 2022

This app really helps to grow business and order volume. Nicely build app and all settings and configurations are easy to use. Support staffs are very responsive. They are ready to help in case you face any difficulty or issue. Very Impressive.

Misfit Panda
India
About 2 years using the app
November 2, 2022

I deeply appreciate the help extended by the support team. Vipin was so helpful and was able to resolve our concern.

House of Khalsa
Australia
Almost 2 years using the app
March 7, 2023

Customer service is great , any issue they are there to fix , had a issue that left me frustrated and they were able to fix in under 5 min of losing into my site

opulent goat
United States
Almost 2 years using the app
April 25, 2021

Easy to deal with, we used this app a few years back and re-joined recently with a new platform and its improved a lot in terms of functionality . Very responsive and good to deal with. They understand issues and happy to help.

neopro
Australia
Almost 2 years using the app
Edited September 12, 2022

Great app for preorders and backorders.
I had some issues but they were quickly resolved by Vipin's support. After many months of using the app, support has always been helpful when I needed anything fixed. Recommend

Studio One Eighty Nine
United States
About 1 year using the app
May 31, 2022

This app does exactly what we need it to - being able to pre order and get notified when product is back in stock leads to many more sales for our business. The customer service is always excellent and very prompt.

Saardé
Australia
About 1 year using the app
Edited October 10, 2020

The support team is extremely responsive and was able to help with all our needs. The interface has improved a lot and you can customize a lot of options to tailor to your shop. Totally recommend the app

Nuclieus
Belgium
About 1 year using the app
May 23, 2020

The app was not working properly, and didn't remove the buy now button. It just shows both pre-order and buy now buttons next to each other.

we involved Shopify but the problem didn't resolve and we had many frustrated customers and tens of complaints.

Really bad experience!!

Luminora
United States
About 1 year using the app
Edited July 18, 2020

This is Excellent APP, very easy to use with many functions, and the customer service is VERY helpful and efficient, Superb !! Highly recommended!!

GREAT APP !!!

JaboeEuip
Taiwan
11 months using the app