Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effective pre-order management, highlighting its user-friendly interface, customizable messaging, and ability to charge for items at order time. Key features like partial payments and support for various cart types boost customer conversion and upselling. Continuous updates, high customizability, and smooth Shopify integration are also praised. Exceptional customer support is frequently noted for its responsiveness and helpfulness, significantly enhancing business operations and customer experiences.

May 28, 2024

Great app for what I need, havent had any orders yet with it but have done a test order and seems to work well. Took a while to get the app up and running but thanks to Kawaljeet we got it sorted. Very knowledgeable staff who have been very patient, editing all of the custom tweaks that I requested.

Deluxe Games Room
United Kingdom
15 days using the app
June 14, 2024

Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.

MPR Tools & Equipment
Canada
About 1 month using the app
April 22, 2024

Very Nice app with an excellent and friendly customer service!!!

I suggest this app !

Beautyprincess B2B
Greece
About 17 hours using the app
Edited July 18, 2020

This is Excellent APP, very easy to use with many functions, and the customer service is VERY helpful and efficient, Superb !! Highly recommended!!

GREAT APP !!!

JaboeEuip
Taiwan
About 5 years using the app
Edited May 19, 2020

Installed the app for a while now and are very happy with it. There are some things that can be improved but generally a great app! Support team is helpful as well. Would recommend!

Gusta Supplies
Canada
Over 4 years using the app
September 28, 2020

I have used this app for pre-orders for two products. Had some initial troubles with language as we have our website in DE and ENG, however the team responded swiftly and had it fixed quickly. So far so good! Keep up the great work!

The Mama Set
Germany
Over 4 years using the app
Shine Dezign Infonet replied October 19, 2020

Appreciate your positive feedback, we at Shine Dezign Infonet work with a motto of "Customer First" and work tirelessly to provide amazing results. We would also like to thank you for being understanding and clear with your requirements. Helps a lot. Would be a pleasure to work with you in future.

November 21, 2019

Very quick response from Ritika in tech support. Fixed my banner issue and everything is working great again.

TopLift Pros
United States
About 4 years using the app
May 5, 2022

Application très appréciée qui permet à nos clients de réserver des produits qui ne sont pas encore en stock mais qui arriveront bientôt. Réponse rapide et précise à ma question d'aujourd'hui qui concernait les inventaires. Grand merci à Vipin!

Quantum
Canada
Almost 4 years using the app
November 2, 2022

I deeply appreciate the help extended by the support team. Vipin was so helpful and was able to resolve our concern.

House of Khalsa
Australia
Almost 4 years using the app
April 25, 2021

Easy to deal with, we used this app a few years back and re-joined recently with a new platform and its improved a lot in terms of functionality . Very responsive and good to deal with. They understand issues and happy to help.

neopro
Australia
Over 3 years using the app