Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling pre-orders with partial payments, which meets US regulations and payment processor requirements. It supports carts containing both pre-order and in-stock items, enhancing conversion rates and upselling opportunities. The app is noted for its effective management of back-in-stock and pre-order scenarios, with some merchants highlighting its impact on reducing return-to-origin issues and handling partial cash on delivery payments. Key features include an easy-to-use dashboard for order management, customizable pre-order messaging, and smooth integration with e-commerce platforms, allowing for effective sales of out-of-stock products. The app's performance is further boosted by excellent customer support, with staff members like Vipin and Kawaljeet receiving praise for their responsive assistance. Quick resolution of technical issues contributes to its positive reception among merchants.

June 14, 2024

Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.

MPR Tools & Equipment
Canada
About 1 month using the app
May 28, 2024

Great app for what I need, havent had any orders yet with it but have done a test order and seems to work well. Took a while to get the app up and running but thanks to Kawaljeet we got it sorted. Very knowledgeable staff who have been very patient, editing all of the custom tweaks that I requested.

Deluxe Games Room
United Kingdom
15 days using the app
April 22, 2024

Very Nice app with an excellent and friendly customer service!!!

I suggest this app !

Beautyprincess B2B
Greece
About 17 hours using the app
Edited July 18, 2020

This is Excellent APP, very easy to use with many functions, and the customer service is VERY helpful and efficient, Superb !! Highly recommended!!

GREAT APP !!!

JaboeEuip
Taiwan
About 5 years using the app
Edited May 19, 2020

Installed the app for a while now and are very happy with it. There are some things that can be improved but generally a great app! Support team is helpful as well. Would recommend!

Gusta Supplies
Canada
Over 4 years using the app
November 21, 2019

Very quick response from Ritika in tech support. Fixed my banner issue and everything is working great again.

TopLift Pros
United States
About 4 years using the app
April 25, 2021

Easy to deal with, we used this app a few years back and re-joined recently with a new platform and its improved a lot in terms of functionality . Very responsive and good to deal with. They understand issues and happy to help.

neopro
Australia
Over 3 years using the app
July 23, 2019

The team is amazing, very responsive to my request and did everything for me to make the app works. The app itself is very good value too, provide you with option to let customers make order when the product is out of stock, as well as other sales boosting functions that I haven't explored yet. Well worth the money comparing to other similar apps in the market.

WILLS JEWELLERY
Hong Kong SAR
Over 3 years using the app
June 4, 2020

This app does exactly what we need it to do for a very reasonable price. We had a bit of an unusual tech problem and the support team did a great job of resolving the it. The support team has also been very responsive on getting all of the features working just right on our site. Highly recommended!

STARtorialist
United States
Over 3 years using the app
April 21, 2021

I have used a few of the larger preorder apps on my store before and after many issues of the app breaking down I decided to swap to Advanced PreOrder and I cannot be happier with my decision. The support team in prompt and actually reads my email and addresses the issues going above and beyond to help! Their app is extremely well built and easy to use as well HIGHLY RECCOMENDED

PokéBox Australia
Australia
Over 3 years using the app