Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of pre-orders and back-in-stock notifications, which boost sales and customer satisfaction. The partial payment feature is particularly valued for improving cash flow and reducing unpaid COD orders. It supports carts with items shipping after 30 days, aiding in conversion rates and upselling. The customizable pre-order messaging and seamless integration with e-commerce platforms are key benefits. Merchants appreciate the user-friendly dashboard and the responsive customer support team, including Vipin, Kawaljeet, and Ritika, for their assistance in resolving issues and customizing the app.

September 24, 2021

This is a good app, and also working fine. The support team is very help full, reply immediately, listen you every query and solve you problem.

e-Beach Wagon
United States
About 1 month using the app
May 1, 2019

First day of trying the app - already very impressed with the customer service! There are some things that could be perfected - for example, when clients want to be notified, they receive an email from "no reply" which is actually doomed to end up in a spam box... but - hey, for such a cheap price and dedicated people, maybe it's possible to tweak it all till it becomes the best preorder app on the market!!! congrats!

EEDN
France
About 1 month using the app
March 20, 2020

The support is fast and rely able. I had to add the app to my translated page and they did it for me in a few mins. Would recommend it!

esther perbandt
Germany
About 1 month using the app
June 6, 2023

Great bit of software to help enable us at Turtle TCG to provide pre-orders and a seamless deposit system.
The support team and Vipin especially are very responsive

Turtle TCG (Sealed)
Australia
About 1 month using the app
September 1, 2020

This app has been really helpful for my website. I was stuck on one part but I logged on and spoke to a 'guru' straight away who helped me and it was all resolved within 5 minutes. Fully recommend.

RH Melts
United Kingdom
About 1 month using the app
Shine Dezign Infonet replied October 19, 2020

Hello RH Melts,

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!

April 18, 2023

this app is full of surprise, im so happt to install it , it makes my biz more expandable! it is full of funtions and possibilities. more to explore

Innovation Home Salon Group
United Arab Emirates
About 1 month using the app
Shine Dezign Infonet replied April 19, 2023

Thank you for taking the time to rate our app!
We're glad to hear that you find our platform to be useful for expanding your business, and that you're enjoying discovering all of the different functions and features it has to offer. Your support means a lot to us, and we look forward to helping you with your preorders and partial payments in the future.

Best Regards,
Shine Dezign Infonet Team.

Edited April 20, 2024

I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it.

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After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional.
No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.

Asmus Collectible
Taiwan
Over 2 years using the app
June 16, 2021

Great app and great customer support! They help me installing the app and fix all the problem i had

Luce Beauty
Italy
About 1 month using the app
October 14, 2019

Good app! Had a question and the support team was available immediately! I wanted to have this function on the homepage instead of the product page. Gave access to the support and they fixed it within 10 minutes! Recommended!!

Boefpods.nl
Netherlands
About 1 month using the app
April 11, 2023

This is an incredible app, it makes my business possible , high recommendation! And their technical support is even more amazing , especially Vipin , he has been so helpful to help to set all the functions up !!!

Save First
United Arab Emirates
About 1 month using the app
Shine Dezign Infonet replied April 17, 2023

Thank you for your wonderful feedback and recommendation of our app!
We're delighted to hear that it has been instrumental in making your business possible, and we're glad that our team was able to assist you with setting up the functions. We appreciate your support and wish you the best of luck with your pre-order sales!

Best Regards,
Shine Dezign Infonet Team.