Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling pre-orders with partial payments, which meets US regulations and payment processor requirements. It supports carts containing both pre-order and in-stock items, enhancing conversion rates and upselling opportunities. The app is noted for its effective management of back-in-stock and pre-order scenarios, with some merchants highlighting its impact on reducing return-to-origin issues and handling partial cash on delivery payments. Key features include an easy-to-use dashboard for order management, customizable pre-order messaging, and smooth integration with e-commerce platforms, allowing for effective sales of out-of-stock products. The app's performance is further boosted by excellent customer support, with staff members like Vipin and Kawaljeet receiving praise for their responsive assistance. Quick resolution of technical issues contributes to its positive reception among merchants.

Edited April 12, 2021

Great app, we used it for the preorder of new products and the team was very helpful with everything we needed

ONSRA California
United States
About 2 months using the app
October 22, 2019

Support does a great job and they respond super quick! All of my issues were handled swiftly and accurately. I wish the app had more features to make shoppers aware of delayed shipping. Maybe a note for each variant in the cart?

B a r k w o o d
United States
About 2 months using the app
Edited May 4, 2022

My store has mostly pre-order items, sometimes over 12 months after orders are submitted. I struggled finding an app that would allow me to charge at the time of order in stock. This app has helped me tremendously and is extremely customizable so I can charge the customer in a way I think that works. The support team has been fantastic and extremely personable. They have worked with me for hours at time making sure my store operates the way I would like it to. Vipin and his team are very thorough in their explanations and providing me options to get the results I need. He has helped me to create unique features to tackle any of the scenarios I would be facing for my business. He is on point and very responsive in making my ideas come to fruition! I highly recommend this app!

Neogeek Toys
United States
About 2 months using the app
October 19, 2020

This app is just exactly what we needed to be able to take orders and only charge a deposit for long lead times such as 4 to 6 weeks before product is available. The support staff are phenomenal - sent an email for help on one minor issue and they responded within less than 30 minutes and got the issue fixed as soon as I gave them access to our store. I recommend this product to anyone needing to take orders on products with long lead times, especially with the world wide supply chain creating shortages on everything from toilet paper to bathtubs!

AspenHomeDacor.com
United States
About 2 months using the app
June 5, 2019

I am new in pre sale and finally chose advanced pre order app.I am very satisfied with their service and always patience and guide from Vikas and their team .Professional and easy to use if you follow the instruction .

Aceshin
China
About 2 months using the app
January 6, 2020

So far this app is doing exactly as described. We are only launching in a few months so we haven't fully tested it yet and will update this review then. The support is excellent, very prompt and very effective.

The Jungle Emporium
Singapore
About 2 months using the app
June 20, 2019

Really great app, looks good and easy to customize. got great and quick help from support with a request i had.

HIT THE HAY
Sweden
About 2 months using the app
May 24, 2021

A perfect app that I want on my pre-orders. Great features and customer support, fast and responsive!

Switch PH
Philippines
About 1 month using the app
October 26, 2021

I tried more than 3 apps for activate pre-order and partial payment for my products. But this is for sure the best. The plan price is correct, and the customer service is amazing! They helped me a lot to activate the pre-order service. Thank you!

Top Car Interior
Romania
About 1 month using the app
Edited October 11, 2021

This app helps us provide a down payment service for expensive items that are on back-order, which is very useful for us (and our customers). Vipin was very responsive in helping us get set up and working.

Telescopes Canada
Canada
About 1 month using the app