Reviews (262)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enabling pre-orders with partial payments, which meets US regulations and payment processor requirements. It supports carts containing both pre-order and in-stock items, enhancing conversion rates and upselling opportunities. The app is noted for its effective management of back-in-stock and pre-order scenarios, with some merchants highlighting its impact on reducing return-to-origin issues and handling partial cash on delivery payments. Key features include an easy-to-use dashboard for order management, customizable pre-order messaging, and smooth integration with e-commerce platforms, allowing for effective sales of out-of-stock products. The app's performance is further boosted by excellent customer support, with staff members like Vipin and Kawaljeet receiving praise for their responsive assistance. Quick resolution of technical issues contributes to its positive reception among merchants.

May 30, 2019

So far so good! The group behind this app is very responsive. They helped us out with our concerns even though it was already quite late. This App has a lot of features that we need and then some. Kudos to Vikas, Vineet and the rest of the team!

GeekLoveph
Philippines
About 1 month using the app
December 7, 2022

Highly recommend this app! The most sophisticated one out there for partial payments and by far the best design in the checkout and product pages. Super responsive and helpful customer service too, very happy!

BlossomUp Store
Switzerland
About 1 month using the app
March 16, 2020

I had issues with the outgoing emails and it was solved on time. Thanks. This app is really useful as it's the only one out there that deal with pre-orders and partial payments at the same time.

HARU
Nigeria
About 1 month using the app
September 4, 2020

great and fast support. app does the job too. I didn't have the chance to dig deep into the settings but it does what i wanted it to do and the team was happy to customise it to work on my theme

Just Calendars
Australia
About 1 month using the app
Shine Dezign Infonet replied October 19, 2020

Hello Just Calendars,

Thanks so much for your positive feedback and good vibes.

Our team aims at satisfying our customers and delivering exceptional results. We're happy that you're happy, and we're looking forward to your next visit.

September 6, 2019

First time user. Once I started chatting with the amazing 'Vineet' all my problems were solved. Vineet went above and beyond to help me fix my website with seconds to spare before launching. So quick and efficient. I definitely recommend this app and the staff that are so helpful.
ALTEVA

ALTEVA
Australia
About 1 month using the app
September 24, 2021

This is a good app, and also working fine. The support team is very help full, reply immediately, listen you every query and solve you problem.

e-Beach Wagon
United States
About 1 month using the app
May 1, 2019

First day of trying the app - already very impressed with the customer service! There are some things that could be perfected - for example, when clients want to be notified, they receive an email from "no reply" which is actually doomed to end up in a spam box... but - hey, for such a cheap price and dedicated people, maybe it's possible to tweak it all till it becomes the best preorder app on the market!!! congrats!

EEDN
France
About 1 month using the app
March 20, 2020

The support is fast and rely able. I had to add the app to my translated page and they did it for me in a few mins. Would recommend it!

esther perbandt
Germany
About 1 month using the app
June 6, 2023

Great bit of software to help enable us at Turtle TCG to provide pre-orders and a seamless deposit system.
The support team and Vipin especially are very responsive

Turtle TCG (Sealed)
Australia
About 1 month using the app
September 1, 2020

This app has been really helpful for my website. I was stuck on one part but I logged on and spoke to a 'guru' straight away who helped me and it was all resolved within 5 minutes. Fully recommend.

RH Melts
United Kingdom
About 1 month using the app
Shine Dezign Infonet replied October 19, 2020

Hello RH Melts,

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!